Contact Tonaton Customer Service

Why should I report an Issue with Tonaton - Buy & Sell?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tonaton to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Download the official free Tonaton app on your phone for easy access to the largest classifieds marketplace in Ghana where you can buy, sell and search for a wide range of products, all on the go!

2. Search for property for rent & sale or apply for jobs in Ghana or jobs overseas, all on Tonaton.

3. Buy and sell anything from cars, motorcycles and other vehicles to mobile phones, laptops, TVs, cameras and much more.

4. Download the free app now and do all of your online shopping on the largest marketplace in Ghana. Welcome!

1. You can't even renew your ads manually or automatically you have to start a whole process again always before reposting and thats a waste of time,you can't even see if any one has viewed your ads or contact, talking of scammers is an issue, you can't get a feedback from clients too.you guys should fix all of this problems tonaton is at the urge of collapsing jiji has now taken over now.The favourite option was very helpful but is now no longer available.

2. Bring back the favourite option, see all ads from vendors and allow us to be able to find registered vendors by searching their names on the appThe updated version is basically useless.

3. We are in the 21st century, do you still need to go to an office before an online platform account could be verified? JOKERS!!!Anytime i search for a particular item only a few listings show eg.

4. ThanksTh App needs an upgrade to allow user's to add products to their "Favorite List" and also it should provide"Home button" to enable user's get back to start screen.

5. Seller's should add more detailed photos to their platform to allow buyers to understand what they're buyingI'm beginning to believe Tonaton itself is a whole scam on its own.

6. You can't even find specific vendors by searching their names as you may have decided to purchase something later on , and to find that specific ad again is basically impossible.

7. Keep your money in the ATM or Mobile Money wallet and buy your product at a place nearer to the bank or the Mobile Money venture.

8. Please my ads are not showing on categories and my ads view and lead are not stable sometimes it comes sometimes no and sometimes it shows a setting number as soon as you scroll just a moment the number reduces I don't get it.

9. One thing again, when the ads is old at the shop we change the price but u refuse publish.This App has connected me to helpful stores.

10. I think tonaton needs to upgrade it's system to a technical and more secured and modern way.

11. Fix it asap cos it's irritating.Well the app has new features which are great but the only problem I think there is , is the favourites/wishlist where items can be added or saved has been removed .

1. Fix Tonaton Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tonaton: Restarting the app will resolve most errors.
2. Update the Tonaton App. Here is how:
   1. On Android goto PlayStore » Search for "Tonaton" » Open Tonaton - Buy & Sell » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tonaton » click "UPDATE".
3. Clear Tonaton - Buy & Sell app cache: Clearing cached data will force your app to retrieve the latest data directly from Tonaton servers.
   1. On Android, goto Settings » Apps » Select "Tonaton - Buy & Sell" » click Storage » click "Clear Cache".
4. Check Tonaton app permissions. If any of these permissions required to use your device's features are disenabled, Tonaton might not work.
5. Uninstall and reinstall Tonaton. If nothing else has worked, completely uninstall Tonaton then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tonaton not working

2. Fix Tonaton Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tonaton be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tonaton not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tonaton may not be able to connect to the Internet when running in the background.