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Why should I report an Issue with VivaVideo PRO Video Editor HD?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of QuVideo Inc. Best Video Editor & Video Maker App to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
VivaVideo PRO Video Editor HD Customer Insights
1. So no it is not fixed.Nothing can be worse than painstakingly spending hours upon hours editing a video only to later find that you cannot export, save, move, copy, or share the file...Just like the color of my face, it happened outta the blue.
2. but its great to use on your phone and post directly from your phone, it has a bunch of awesome features like recording your own audio directly onto your videos, very easy to add narrative to videos,so many cool editing toolsLove the many functions of this app.
3. Because this one is currently no use to me if I cannot even select the videos or photos for a projectI've been using this app for years, downloaded it in 2015 while I was on a deployment in Bahrain.
4. I'll find a different editor I guess.------ *nope just reinstalled the program to check it out since you replied that it is fixed but it still comes up with an error that says "failed to export".
5. Today's phones record up to 4k resolution, so this is pretty useless, unfortunately, and the app needs to be updated to export to higher resolutions before I will be able to use it again.its an awesome app! definitely worth the price, ive used it so much.
6. I select "photos" when I want to add and it only shows videos.
7. i paid money for this app to specifically use the speed setting option and the video becomes extremely choppy.
8. Now, half the time, i cannot get the app to open and when I do, the thumbnails dont even show when trying to add videos.
9. Hopefully they will fix their mistakes in a day or two... If not, I will cancel my subscription.make the speed setting actually work and I'll change my review to more stars.
10. I only use it to clip videos together, and then export them for upload to YouTube, etc.
11. it would also be cool to choose where in the video you want to speed up or slow down.
Steps to Troubleshoot & Fix VivaVideo PRO Video Editor HD Issues
1. Fix VivaVideo PRO Video Editor HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart VivaVideo PRO Video Editor HD: Restarting the app will resolve most errors.
- Update the VivaVideo PRO Video Editor HD App. Here is how:
- On Android goto PlayStore » Search for "VivaVideo PRO Video Editor HD" » Open VivaVideo PRO Video Editor HD » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for VivaVideo PRO Video Editor HD » click "UPDATE".
- Clear VivaVideo PRO Video Editor HD app cache: Clearing cached data will force your app to retrieve the latest data directly from VivaVideo PRO Video Editor HD servers.
- On Android, goto Settings » Apps » Select "VivaVideo PRO Video Editor HD" » click Storage » click "Clear Cache".
- Check VivaVideo PRO Video Editor HD app permissions. If any of these permissions required to use your device's features are disenabled, VivaVideo PRO Video Editor HD might not work.
- Uninstall and reinstall VivaVideo PRO Video Editor HD. If nothing else has worked, completely uninstall VivaVideo PRO Video Editor HD then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing VivaVideo PRO Video Editor HD not working
2. Fix VivaVideo PRO Video Editor HD Server issues & Internet Connection
- Check network connection: An unstable Internet will make VivaVideo PRO Video Editor HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to VivaVideo PRO Video Editor HD not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, VivaVideo PRO Video Editor HD may not be able to connect to the Internet when running in the background.
Reported Issues
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My 7 year old sibling downloaded viva video and subscribed to viva video for yearly VIP membership(annual) accidentally I want you to delete my account and subscription and get refunded
— by Fiona Chacha 2 years ago -
My 7year old sibling downloaded viva video and subscribed to viva video for yearly VIP membership(annual) accidentally I want you to delete my account and subscription and get refunded
— by Fiona Chacha 2 years ago -
Why you deduct 665 on my account I did not subscribe to your 1 year subscription!!!! It cost too much I don't need that subscription!!!
— by Venus 3 years ago -
Hi I’m having trouble signing on with App ID. The information is correct but it’s failing. I’ve been having trouble with the App since I switched devices. I’ve paid VIP subscription but can’t access anything. “Connection not available”
— by Wencie Powell 3 years ago -
Hello, I have been billed the subscription fee. I have downloaded it to make one video and was about to cancel before the trail period but due to some issues I had to travel to my home country and completely forgot about this.
Could you please return the subscription fee as I have never used the app.— by likitha pandupati 3 years ago
