Published by QuVideo Inc. Best Video Editor & Video Maker App

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Why should I report an Issue with VivaVideo Lite:Slideshow Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QuVideo Inc. Best Video Editor & Video Maker App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VivaVideo Lite:Slideshow Maker image 1 contact VivaVideo Lite:Slideshow Maker image 2

VivaVideo Lite Customer Insights

1. But overall it's a wonderful editing app.I honestly think it is a great app, but, a few minutes after I downloaded the text fonts and stuff, it would tell me to download it again... another thing that I didn't like was that the online music wasnt so interesting, luckily I could choose from my own music...but other than that the app is great and I would totally recommend itI used to really love this app, I gave this 5 stars back then but I had to lower the rating because my pictures would come out so blurry when I downloaded my final video I worked so hard on... this wasn't a problem before but now its a reoccurring problem.

2. Hopefully they fixed this soon because events are coming up and I would love to make videos because the effects here are so good just the pictures come out blurry when video downloaded!I was using a paid older version.

3. Issue I have analysed is if we merging multiple videos,we couldn't reduce or increase the sound for one particular thing so work in that area to create better.The app could not do the easiest thing, could not save the edited video clip, kept showing error messages.

4. Amazing! If you guys read this, would you please look into the matter? ThanksI have using this for the last 5 yrs, in between I hv used lots of video making app but none seems better than yours! Keep update the themes and access quality, great app.

5. It's too bad since this app seemed interesting since I've seen good quality videos well made from VivaVideo.It is very nice app to make a video as per ur need.

6. Instead it did what it was not supposed to do - It made a video presentation out of random files on my device without asking my permission.

7. There is not a single issue to make a perfect video.Cannot export file.

8. Only problems I'm facing are the fact that my effects tend to go after I've downloaded them.

9. Most featured must be downloaded to use otherwise need VIP purchase.

10. But the birthday themes I had downloaded in the old app are now not showing here.

11. Awesome App! Only problem I've encountered is you can't make the music fade out at the end.

Steps to Troubleshoot & Fix VivaVideo Lite Issues

1. Fix VivaVideo Lite Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VivaVideo Lite: Restarting the app will resolve most errors.
  2. Update the VivaVideo Lite App. Here is how:
    1. On Android goto PlayStore » Search for "VivaVideo Lite" » Open VivaVideo Lite:Slideshow Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VivaVideo Lite » click "UPDATE".
  3. Clear VivaVideo Lite:Slideshow Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from VivaVideo Lite servers.
    1. On Android, goto Settings » Apps » Select "VivaVideo Lite:Slideshow Maker" » click Storage » click "Clear Cache".
  4. Check VivaVideo Lite app permissions. If any of these permissions required to use your device's features are disenabled, VivaVideo Lite might not work.
  5. Uninstall and reinstall VivaVideo Lite. If nothing else has worked, completely uninstall VivaVideo Lite then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VivaVideo Lite not working


2. Fix VivaVideo Lite Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VivaVideo Lite be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VivaVideo Lite not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VivaVideo Lite may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please help me cancel my subscription Vva Video has deducted from me for a subscription which I didn't subscribe I was only on a free trial. Please help me I need a refund nobody responded me on emails. Thank you

    — by Zandra R. Montano 2 years ago