Published by Zoltán Pallagi on Jun 3, 2024

Report an issue with Ping.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Ping: test high latency, delay?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Zoltán Pallagi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ping: test high latency, delay image 1 contact Ping: test high latency, delay image 2

Ping Customer Insights

1. -100 for time theft.This app is very good and useful, you can see Dns and proxy pings and packet and this helped me Thanks creatorLovely 💕💕 Very useful app ,, You know your Fon status and also the Fon status reports you can share anybodyI recommend to give best configurations for ping and i had took down stars for the developer to look at this please took my opinion in another update thank youI use this app to check ping and packet loss before gaming which helps me.Very useful and shows packet loss very easily.Not working without network services.

2. Good program 👍, but have one little issue: when minimized in pinging mode, after resuming ping test is running, but the start button is only allowed to press instead of stop button.

3. So if you minimize the app, then you cannot stop the ping, and export result.omg a ping that does not show you the resolved address.

4. what? must just be to see if your favorite fantasy game is up.

5. otherwise for any network diagnosis....perfectly useless.

6. 0 for domain knowledge.

7. 3 for effort.

Steps to Troubleshoot & Fix Ping Issues

1. Fix Ping Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ping: Restarting the app will resolve most errors.
  2. Update the Ping App. Here is how:
    1. On Android goto PlayStore » Search for "Ping" » Open Ping: test high latency, delay » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ping » click "UPDATE".
  3. Clear Ping: test high latency, delay app cache: Clearing cached data will force your app to retrieve the latest data directly from Ping servers.
    1. On Android, goto Settings » Apps » Select "Ping: test high latency, delay" » click Storage » click "Clear Cache".
  4. Check Ping app permissions. If any of these permissions required to use your device's features are disenabled, Ping might not work.
  5. Uninstall and reinstall Ping. If nothing else has worked, completely uninstall Ping then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ping not working


2. Fix Ping Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ping be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ping not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ping may not be able to connect to the Internet when running in the background.

Reported Issues