Published by QoSi.fr

Report an issue with 5GMARK Speed & Quality Test.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 5GMARK Speed & Quality Test?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QoSi.fr to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 5GMARK Speed & Quality Test image 1 contact 5GMARK Speed & Quality Test image 2

About 5GMARK Speed & Quality Test

1. It allows you to compare smartphones, networks or places on every technologies 2G (Edge, Gprs), 3G (Umts, Hsdpa, H+, Dual-carrier), 4G (LTE), 5G and Wifi.

2. When you perform free tests with 5GMARK, you participate in a collaborative project to aggregate a base of information for understanding and improving the quality of service.

3. At the end of the Test, in the results, you can benchmark your results against the average bitrate obtained by other users in your country, in the same area or using the same smartphone (wifi or cellular).

4. The "Full Test" is a scenario with all protocols (latency, transfer, youtube, web) giving full visibility over the quality of the connection environment.

5. 5GMARK is a tool offering a comprehensive and reliable benchmark of the quality of service for smartphones.

6. It calculates a score which let you compare between them different smartphones, networks or places.

7. The "Speed Test" quickly calculates downlink and uplink network speed (average Bitrate).

5GMARK Speed & Quality Test Customer Insights

1. Unlike other apps, which requires a paid version for you to test many times a day, but this app is free plus it’s really easy to operate and gives a very detailed analysis.Wonderful App!! It lets you test and know about the network strength and speed and it's very accurate.The app is a security concern it is requesting permissions that has nothing to do with its function.

2. It gives you details about the results for better understanding.It don't provide feature of the automatic periodic speed testingIt's the perfect app to test wifi speed and network speed within a matter of a minute.if the developer can guide any ways the results can be exported on excel or in the format of text .

3. It's what you normally would experience in a real environment.It would be great if the app gave an IP address or Mac address for the wireless access point for which it's giving a reading.

4. Without that the app is virtually useless for my purposes.It's the best app for anyone opting for a speed test.

5. Won't even go into the app.This app provides more comprehensive details than your average speed tester.

6. Do not use it unless you want them to access your personal dsta and sell it to othersI just installed it, so far so good.

7. ***Ever since the most recent update, the app crashes every time I try to use the app.

8. The indoor/outdoor selection, streaming, and web browsing tests are quite helpful.

9. Update: there has been 2 updates since my last review.

10. I'll see using other phone.

11. App still crashes!!! Very disappointing.

Steps to Troubleshoot & Fix 5GMARK Speed & Quality Test Issues

1. Fix 5GMARK Speed & Quality Test Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 5GMARK Speed & Quality Test: Restarting the app will resolve most errors.
  2. Update the 5GMARK Speed & Quality Test App. Here is how:
    1. On Android goto PlayStore » Search for "5GMARK Speed & Quality Test" » Open 5GMARK Speed & Quality Test » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 5GMARK Speed & Quality Test » click "UPDATE".
  3. Clear 5GMARK Speed & Quality Test app cache: Clearing cached data will force your app to retrieve the latest data directly from 5GMARK Speed & Quality Test servers.
    1. On Android, goto Settings » Apps » Select "5GMARK Speed & Quality Test" » click Storage » click "Clear Cache".
  4. Check 5GMARK Speed & Quality Test app permissions. If any of these permissions required to use your device's features are disenabled, 5GMARK Speed & Quality Test might not work.
  5. Uninstall and reinstall 5GMARK Speed & Quality Test. If nothing else has worked, completely uninstall 5GMARK Speed & Quality Test then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 5GMARK Speed & Quality Test not working


2. Fix 5GMARK Speed & Quality Test Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 5GMARK Speed & Quality Test be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 5GMARK Speed & Quality Test not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 5GMARK Speed & Quality Test may not be able to connect to the Internet when running in the background.

Reported Issues