Contact Pt Pal Pro Customer Service

Why should I report an Issue with Pt Pal Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Health Tech Pal to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pt Pal Pro lets your clinician, doctor or therapist throw paper instructions away and send your medical instructions such as physical therapy, occupational therapy, cardiac, oncology, speech tasks, women’s health exercises, pregnancy, etc. directly to your phone.

2. Pt Pal Pro stores your tasks, therapy exercises and clinical information, helps keep you on schedule and reminds you how to perform them correctly at home, work or school.

3. In the case of many people’s care they may need to make lifestyle changes that improve the overall health of the heart, especially to prevent or treat conditions such as high blood pressure and heart disease. 1. Eat heart-healthy foods.

4. For patients, Pt Pal is the assistant you have been looking for to help you with your exercises and medical tasks.

5. Do you have a loved one in another part of the country or world and would like to keep tabs on whether they are performing their medical tasks and exercises? We can help you.

6. PT Pal helps therapists help their patients and families by giving them better tools to perform their work.

7. Pt Pal helps the clinicians and therapists by allowing one-click ordering via pre-built order sets from our vast exercise library in our therapist web portal.

8. For therapists, Pt Pal is the patient engagement tool you have been looking for to better connect with your patients.

9. Instead of going to binders and filing cabinets to search for the right hand-out and then hand-writing directions, the therapist clicks through the orders and they are sent directly to the Pt Pal app on their patient’s phone.

10. Patients need monitoring to keep their health on track.

11. If the patient has difficulty stopping smoking on their own Pt Pal can provide strategies or programs to help you break a smoking habit. 4.

1. But wish it would show the workouts and walks from past days to do comparisonsI am trying to create the username and password and it's not allowing me to do soI've to use this app but it doesn't allow me to down to phone.It's not login... 😣Goodthe good: customizing an app with your personal PT routine can be a pain, the main appeal of PT pal is you can send them $10 and a photo of your exercise sheet and they will set it all up for you.

2. frequent display bugs ( fixed by restarting app) -need better history, its just a chronological list of what i did, extremely unhelpful when all i want to do is tick off checkboxes of exercises so i know i've done them all! if you do more than 1 set of the same exercise, it pops up a random little motivational meme.

3. these are completely lame, and sometimes totally inappropriate (i swear to god i just saw one that was a girl hugging a horse with the caption "love your horse update: somehow they've added more bugs since i wrote this, and none of the old ones fixed.

4. this was simple and easy, and some minor tweaks i requested via email were implemented in a timely fashion.

5. the bad: - user interface is ratchet.

6. looks like its just showing me a website from 2000 or something.

7. Have been enjoying the app.

1. Fix Pt Pal Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pt Pal Pro: Restarting the app will resolve most errors.
2. Update the Pt Pal Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Pt Pal Pro" » Open Pt Pal Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pt Pal Pro » click "UPDATE".
3. Clear Pt Pal Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Pt Pal Pro servers.
   1. On Android, goto Settings » Apps » Select "Pt Pal Pro" » click Storage » click "Clear Cache".
4. Check Pt Pal Pro app permissions. If any of these permissions required to use your device's features are disenabled, Pt Pal Pro might not work.
5. Uninstall and reinstall Pt Pal Pro. If nothing else has worked, completely uninstall Pt Pal Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pt Pal Pro not working

2. Fix Pt Pal Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pt Pal Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pt Pal Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pt Pal Pro may not be able to connect to the Internet when running in the background.