Published by cb innovations on Aug 19, 2024

Report an issue with Data Eraser App.
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Why should I report an Issue with Data Eraser App - Wipe Data?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of cb innovations to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Data Eraser App - Wipe Data image 1 contact Data Eraser App - Wipe Data image 2

Data Eraser App Customer Insights

1. If yes, I suppose many users would appreciate it.Worked fine the first time but over the course of the year, maybe with phone updates, it won't access and erase the content of the Android data and obb folders.

2. No ads whatsoever and what's included its mostly what I need after a factory reset.Finally, something that works, and is free!! Easy to use, select individual files and has a progress bar that actually moves unlike some other apps.

3. This is a general statement but I find do often with updates in any form of technology things are never made better only worse.

4. I also downloaded several data restore apps to see if the deleted files would reappear but none of them did.

5. I closed the app to find 2+ gb of memory was now being consumed and I cannot find the file (.bin ?) that was apparently created.

6. Five stars is well deserved!Once you say no to all access to contacts and media, it won't let you change your mind.

7. Well it was good while it lasted.It won't access my SD card storage, throws and error message.

8. But so many things in life are like that now aren't they? And if you want something regular not better mind you you have to pay money or more money.

9. Made a screen video for them showing the error, they won't come back to me.

10. As for me, Cb Data Eraser is the best for Android.

11. I'm using an LG tablet running Android 5.

Steps to Troubleshoot & Fix Data Eraser App Issues

1. Fix Data Eraser App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Data Eraser App: Restarting the app will resolve most errors.
  2. Update the Data Eraser App App. Here is how:
    1. On Android goto PlayStore » Search for "Data Eraser App" » Open Data Eraser App - Wipe Data » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Data Eraser App » click "UPDATE".
  3. Clear Data Eraser App - Wipe Data app cache: Clearing cached data will force your app to retrieve the latest data directly from Data Eraser App servers.
    1. On Android, goto Settings » Apps » Select "Data Eraser App - Wipe Data" » click Storage » click "Clear Cache".
  4. Check Data Eraser App app permissions. If any of these permissions required to use your device's features are disenabled, Data Eraser App might not work.
  5. Uninstall and reinstall Data Eraser App. If nothing else has worked, completely uninstall Data Eraser App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Data Eraser App not working


2. Fix Data Eraser App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Data Eraser App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Data Eraser App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Data Eraser App may not be able to connect to the Internet when running in the background.

Reported Issues

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