Contact Backup & Restore-Cloud Storage Customer Service

Why should I report an Issue with Backup & Restore-Cloud Storage?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AB App Studio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's also got a "Lifetime Cloud Service" with 50gb of cloud space... dag nabbit thats hot!! What a great option for those who have to deal with alot of garbage and running around from day to day with no access to a Desktop PC or an office!This app is a godaweful mess with so many ads on every single screen that it's all but impossible to read! There is no way to change the save folder's path meaning there is not way to save to the sdcard! Only 1 setting can be manipulated & that's the one to buy the premium version! As is this app gives zero reason to waste any money on a premium version that we know nothing about! The app doesn't come close to what was described & is a 1-star crAPP that Google should delete from the Play store.I like it that it can be set to automatically restore everydax at a certain place and time and... Then it's just done and ready to go.. for you!! So that way you...

2. No ice cream for you.0/100 - can't understand anything and when you backup it says it was backed up but doesn't say where??? I feel like "last backup" should be a good place but it says "no backups yet"? where did you back it up then??? I've checked all my files and downloads but it appears to just be a button that says successful backup instead of actually backing up - you also have to "sign up" with an email to access a non-existent cloud storage.

3. When I went to find the data on the cloud later it wasn't there and I received no response from the developer despite multiple attempts at contacting them.[QUALITY REVIEW, 080623, Av11, A505U1] "Star Ratings based on Quality of Product": This is litterly the best apk backup app out of all of the ones I tried.

4. I selected phone tool, and got options for contacts, phone logs and SMS messages, which I selected.... and then ... what? The only option was to backup to an SD card, which my phone doesn't have.

5. Every time I want to create storage space, some of the apps I use do not indicate which files they delete while I backed on my backedups to be safe but no.

6. After the learning curve the flow seems fairly logical.I paid for a subscription to backup my data to the cloud.

7. If it was up to me I wouldn't give this app any stars!!!This app is really good but it needs to protect its backed up files from being deleted by other apps or without prompting.

8. I go to cloud storage to restore and I get an error message to restart or report.

9. When I did my first download it stated that all my contacts were skipped and at the same time it said restore was successful.

10. Once you get to the screen showing your backup options, everything is very counter-intuitive.

11. I can't delete my account from this useless app nor even log outThe apps works smoothly and efficiently.

1. Fix Backup & Restore-Cloud Storage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Backup & Restore-Cloud Storage: Restarting the app will resolve most errors.
2. Update the Backup & Restore-Cloud Storage App. Here is how:
   1. On Android goto PlayStore » Search for "Backup & Restore-Cloud Storage" » Open Backup & Restore-Cloud Storage » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Backup & Restore-Cloud Storage » click "UPDATE".
3. Clear Backup & Restore-Cloud Storage app cache: Clearing cached data will force your app to retrieve the latest data directly from Backup & Restore-Cloud Storage servers.
   1. On Android, goto Settings » Apps » Select "Backup & Restore-Cloud Storage" » click Storage » click "Clear Cache".
4. Check Backup & Restore-Cloud Storage app permissions. If any of these permissions required to use your device's features are disenabled, Backup & Restore-Cloud Storage might not work.
5. Uninstall and reinstall Backup & Restore-Cloud Storage. If nothing else has worked, completely uninstall Backup & Restore-Cloud Storage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Backup & Restore-Cloud Storage not working

2. Fix Backup & Restore-Cloud Storage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Backup & Restore-Cloud Storage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Backup & Restore-Cloud Storage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Backup & Restore-Cloud Storage may not be able to connect to the Internet when running in the background.