Contact Precise Petcare Customer Service

Why should I report an Issue with Precise Petcare: Software for ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Precise Services, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I am using a Samsung S21 on Android obviously & the app has never been this awful.My review is based on my experience with Precise Petcare over a year ago.At the time they were the absolute best option for a brand new solo pet-sitter! Their program was the most affordable, easy to learn & simple to share with pet parents.The endless features provided extra accountability & reassurance to my clients that their pets' individual needs were top priority.The personalization & endless details I was able to document for each pet were invaluable & set me apart from all competition.The accuracy of my GPS tracking was not going well.

2. Which is really too bad, since that constant tracking is the one feature NOT offered by the web browser version of the service, and is a major selling point for clients...Ever since the last update, the app crashes multiple times a day while I am working.

3. well enough.-Terrible functioning -Constant crashing - Lost time and money I have to use this for work and it crashes every time I open it, unless I unintsall and reinstall the app.Fantastic app! It's made scheduling and client communication much easier.

4. Seems like it was working 2 weeks ago, now its worthless.our clients love the journal feature! they can see notifications the same as management i believe.

5. I really like the app.The desktop works fine, but the app gives me a lot of blank pages for scheduling, client info.

6. EDIT: Customer service got back to me and gave me a link to clearing the Samsung Keyboard cache.

7. Thnx.I can access all my client's info, post photo journals, send communications, schedule, etc.

8. Support advised me on how to fix this and now all my walks show up on my map, even the ones that are in areas with sketchy service.

9. The GPS function is totaly broken, I have been through the trouble shooting process in its entirety twice, but it simply will not give me the option to gps track.

10. But instead I have constant problems and can never really trust that I am getting the correct info, or sending it.

11. The increase in stars is because the customer service prompt response.

1. Fix Precise Petcare Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Precise Petcare: Restarting the app will resolve most errors.
2. Update the Precise Petcare App. Here is how:
   1. On Android goto PlayStore » Search for "Precise Petcare" » Open Precise Petcare: Software for » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Precise Petcare » click "UPDATE".
3. Clear Precise Petcare: Software for app cache: Clearing cached data will force your app to retrieve the latest data directly from Precise Petcare servers.
   1. On Android, goto Settings » Apps » Select "Precise Petcare: Software for " » click Storage » click "Clear Cache".
4. Check Precise Petcare app permissions. If any of these permissions required to use your device's features are disenabled, Precise Petcare might not work.
5. Uninstall and reinstall Precise Petcare. If nothing else has worked, completely uninstall Precise Petcare then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Precise Petcare not working

2. Fix Precise Petcare Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Precise Petcare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Precise Petcare not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Precise Petcare may not be able to connect to the Internet when running in the background.