Published by PonyPlace

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Why should I report an Issue with PonyPlace - Buy and Sell Horse?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PonyPlace to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PonyPlace Customer Insights

1. Looks great, easy to input horse info for posting ads and uploading photos, easy to search for horses too.

2. they are working on fixing that issueWas a great app but suddenly I can't post anything because it won't let me put my location in manually or by using the location finder.

3. Loads of potential with this appLove this app I have been trying to find a horse and have found a few I like it is new and bugs are definitely expected but that is ok and I can what for the to fix the bugs.

4. when entering address use the search bar, dont enter it manually, it wont let you type in the city/state/country box.

5. There are some bugs, but the app is new and they seem to fix them pretty quickly.good app, going to try and spread the word to get more users.

6. Deleting ap as it sucks.This app has pretty good search filters and it even lets me save my searches for later.

7. This app it for selling horses and horse tack but people will put up a add listing for a cow or and dog or even a zebra like really.

8. Won't let search my location.

9. Won't let me input a phone number on my profile for the verification text to be sent.

10. I search for the same thing a lot so this is a real time saver.

11. Won't let me input the location.

Steps to Troubleshoot & Fix PonyPlace Issues

1. Fix PonyPlace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PonyPlace: Restarting the app will resolve most errors.
  2. Update the PonyPlace App. Here is how:
    1. On Android goto PlayStore » Search for "PonyPlace" » Open PonyPlace - Buy and Sell Horse » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PonyPlace » click "UPDATE".
  3. Clear PonyPlace - Buy and Sell Horse app cache: Clearing cached data will force your app to retrieve the latest data directly from PonyPlace servers.
    1. On Android, goto Settings » Apps » Select "PonyPlace - Buy and Sell Horse" » click Storage » click "Clear Cache".
  4. Check PonyPlace app permissions. If any of these permissions required to use your device's features are disenabled, PonyPlace might not work.
  5. Uninstall and reinstall PonyPlace. If nothing else has worked, completely uninstall PonyPlace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PonyPlace not working


2. Fix PonyPlace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PonyPlace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PonyPlace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PonyPlace may not be able to connect to the Internet when running in the background.

Reported Issues