Published by Pôle emploi on Sep 24, 2024

Report an issue with Mes Offres.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Mes Offres - France Travail?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pôle emploi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Mes Offres - France Travail image 1 contact Mes Offres - France Travail image 2

About Mes Offres - France Travail

1. Vous êtes à la recherche d'un emploi, l'application Mes Offres de France Travail (anciennement Pôle emploi) vous permet de trouver rapidement les offres qui vous intéressent et de postuler simplement sur des milliers d'offres issues de France Travail ou d'un de ses nombreux partenaires. - Recherche simple, rapide et complète parmi le plus grand catalogue d'offres issues de France Travail ou d'un de ses nombreux partenaires.

2. Découvrez également l'application Mon Espace de France Travail, procéder à votre actualisation mensuelle, photographiez et envoyez vos documents, et gérez vos démarches.

3. Vous êtes inscrit à France Travail en tant que demandeur d’emploi ?

4. N’hésitez pas à nous faire part de vos questions et vos suggestions à l’adresse support. smartphone@francetravail.

Mes Offres Customer Insights

1. But I applied for around 6jobs and then it shows me that I only applied for 1.Very easy to navigate, gives you a great chance of getting your CV out to employers, easy contact to the office and for recieving notificationsVery helpful as a window of opportunity for job search recruitment and employment.Not make sense for date of birth password system difficultfast and easy to useI can access all the job offers so easilyits makes job searching easierNot user-friendly.

2. The format is good But the speed of screen changing is terribly slow, often it takes 2 or 3 taps to change screens It was better before it was updatedThe user interface is easy to use.

Steps to Troubleshoot & Fix Mes Offres Issues

1. Fix Mes Offres Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mes Offres: Restarting the app will resolve most errors.
  2. Update the Mes Offres App. Here is how:
    1. On Android goto PlayStore » Search for "Mes Offres" » Open Mes Offres - France Travail » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mes Offres » click "UPDATE".
  3. Clear Mes Offres - France Travail app cache: Clearing cached data will force your app to retrieve the latest data directly from Mes Offres servers.
    1. On Android, goto Settings » Apps » Select "Mes Offres - France Travail" » click Storage » click "Clear Cache".
  4. Check Mes Offres app permissions. If any of these permissions required to use your device's features are disenabled, Mes Offres might not work.
  5. Uninstall and reinstall Mes Offres. If nothing else has worked, completely uninstall Mes Offres then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mes Offres not working


2. Fix Mes Offres Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mes Offres be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mes Offres not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mes Offres may not be able to connect to the Internet when running in the background.

Reported Issues

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