Contact Pioneer ARC Customer Service

Why should I report an Issue with Pioneer ARC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PIONEER CORPORATION to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pioneer ARC lets you browse your favorite music, switch sources (FM tuner, Bluetooth Audio, etc), launch 3rd party apps, customize the illumination colors and audio settings of your Pioneer system. *The Pioneer ARC app is compatible with Android smartphones running 4. 1 and above.

2. Pioneer’s Advanced Remote Control (Pioneer ARC) app converts your Android smartphone* into a powerful touchscreen remote control, which allows you to control and customize your compatible Pioneer car stereo.

3. This function is compatible with a phone that runs Android 4. 1 up to 7. 1. 2 and also supports AOA (Android Open Accessory) 2. 0, but the compatibility depends on the smartphone.

4. Some Android devices connected via AOA 2. 0 may not work properly or emit sounds due to their own software design, regardless of the OS version.

1. The single most terrible and actually enraging part about this app is that it has the WORST royalty-free music that default plays as soon as you connect to your radio and continues to play through your phone when you disconnect your phone from the radio, closing the app does not stop the music, you have to manually go in the app to pause the music.

2. reinstalled it today and it shows the music information on my radio screen, but the sound is coming out of my phones speaker....unless you have any ideas of how to make it work( and turning off the debugging doesn't work, I tried the last time before I deleted it.), I will be deleting it again.Good app as far as it what it was intended tk do.

3. I thought it was a cool feature to have an app connect to my head unit but the app hardly connects, it keeps running on my phone even when I'm not close to the car, and the app is outdated and practically useless.

4. I can control the phone through the head unit, and vice-versa, but the sound refuses to come out of the radio.

5. Instead it regularly disconnects, doesn't identify the device or format, resets each and every time the car is started, requires either the ignition or the phone to be switched off and on again to start and, most annoyingly, the app does not close on the device despite multiple attempts.

6. After installing the head unit and doing nothing to it but setting the time, I tried to install ARC on my phone.

7. 1 star, because when im not connected to anything, and not using the app, it randomly starts playing some weird symphony sounding music on my phone.

8. So far, it refuses to recognize the wired connection (despite what the salesman said, the head unit does not support Bluetooth) even though I set the head unit to use the wired connection.

9. i only figured out it was this app after closing all running apps, and then force stopping apps until the music stopped, when I forced ARC to stop.

10. Producing apps or putting their names on third party apps? Not such a good idea.worked fine with my old android phone.

11. I always use bleutooth connection to play music and am charging through USB.This is, without a doubt, the worst app I have ever been forced to use.

1. Fix Pioneer ARC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pioneer ARC: Restarting the app will resolve most errors.
2. Update the Pioneer ARC App. Here is how:
   1. On Android goto PlayStore » Search for "Pioneer ARC" » Open Pioneer ARC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pioneer ARC » click "UPDATE".
3. Clear Pioneer ARC app cache: Clearing cached data will force your app to retrieve the latest data directly from Pioneer ARC servers.
   1. On Android, goto Settings » Apps » Select "Pioneer ARC" » click Storage » click "Clear Cache".
4. Check Pioneer ARC app permissions. If any of these permissions required to use your device's features are disenabled, Pioneer ARC might not work.
5. Uninstall and reinstall Pioneer ARC. If nothing else has worked, completely uninstall Pioneer ARC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pioneer ARC not working

2. Fix Pioneer ARC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pioneer ARC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pioneer ARC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pioneer ARC may not be able to connect to the Internet when running in the background.