Published by PIONE STUDIO on Jan 12, 2024

Report an issue with Couple Diary.
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Why should I report an Issue with Couple Diary?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PIONE STUDIO to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Couple Diary

1. With the Couple Diary, you and your loving partner will get one question every day.

2. If you were shown your answer from a year ago, and asked this question again, what would your answer be?

3. Hand-written Couple Diary is an application that you can easily use anywhere with your lover.

4. Is this your first time using Couple Diary?

5. Couple Diary is a diary that you share with a person you love.

6. You can answer the question, or choose not to if you'd rather not.

7. Poor but good looking, rich but ugly, which one do you prefer for your lover to be?

8. Then, one year later, you will be asked the same questions.

9. Answers can been seen from anywhere, and the application can be used from anywhere.

10. Would it be a different answer?

11. You will get one question like this, every day.

Couple Diary Customer Insights

1. But if you can help me fix that, it'd be great.LOVE this app! Excellent for couples just starting out, been together for a while, married, dating, anything in between! I would say it take the place of marriage counseling, but I think that if you and your significant other are feeling a lack of connect, want to to communicate better, or are having struggles that you feel like are not being heard, this is the app for you.

2. But we hust started our second year and the questions change from the previous year, which makes rereading the old answers very confusing as it wasn't the original question from the year before anymore.I rarely write apps but I am going to for this one because it's so amazing.

3. It asks questions in a way you may not have thought of before! My husband and I love it!I like the concept of this app, but using it has been confusing.

4. I use other things to write for him but this app has been essential so far and I love it so much.Suddenly not working.

5. Uninstalled, clear cache, clear data multiple times, still not working.It helped my wife and I to gain better understanding of each other.

6. I think it's better to write in a real book than this app.I really liked this app! My partner and I both managed to connect, and we both are able to use it properly.

7. my husband and I have been married for ages (17 years next month) and he asked me if I would start writing for him.

8. I've tried your other Question Diary app before, and was even the one to suggest using this app together.

9. The only thing is that he's able to read my responses but I'm not able to read his? I've tried restarting the app multiple times.

10. It's a great concept but could be improved greatly.I really love the app and the idea of it.

11. I've tried multiple times to uninstall and redownload it, but it still shows a weird icon.

Steps to Troubleshoot & Fix Couple Diary Issues

1. Fix Couple Diary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Couple Diary: Restarting the app will resolve most errors.
  2. Update the Couple Diary App. Here is how:
    1. On Android goto PlayStore » Search for "Couple Diary" » Open Couple Diary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Couple Diary » click "UPDATE".
  3. Clear Couple Diary app cache: Clearing cached data will force your app to retrieve the latest data directly from Couple Diary servers.
    1. On Android, goto Settings » Apps » Select "Couple Diary" » click Storage » click "Clear Cache".
  4. Check Couple Diary app permissions. If any of these permissions required to use your device's features are disenabled, Couple Diary might not work.
  5. Uninstall and reinstall Couple Diary. If nothing else has worked, completely uninstall Couple Diary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Couple Diary not working


2. Fix Couple Diary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Couple Diary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Couple Diary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Couple Diary may not be able to connect to the Internet when running in the background.

Reported Issues