Contact Picnic Online Supermarket Customer Service

Why should I report an Issue with Picnic Online Supermarket?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Picnic B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With our sustainable, electric cars we drive through the neighborhood via smart routes.

2. As soon as we have all orders for the next day in, we send our shopping list to our baker, greengrocer, and the other suppliers.

3. Our electric cars drive through the neighborhood via smart routes.

4. We also only buy the products that you order. The advantage? 90% less waste than a normal supermarket. 1.

5. Did you know that Picnic is the fastest-growing online supermarket in the Netherlands?

6. In addition to all the shopping you are used to, you will also find new super deals and delicious discount recipes in the app every week. You save what we save!

7. In this way, we ensure that everything on your shopping list is delivered to your home, punctual to the minute.

8. Make a shopping list, and choose a delivery time.

9. We deliver all your groceries at home - always for low prices, free of charge.

10. Picnic is the supermarket on wheels!

11. We keep the fresh products nice and cool in separate crates. 3.

1. It seems, they're constantly working on improvements in app and online supermarket itself.It's a really good app, the only thing that's missing (in my opinion) is that you can't like products or recipes so you can save them for another time.Excellent service! Ordered weekly for the last 4 weeks, shopping delivered on time by very pleasant, helpful drivers.

2. We expect better for the single task of a supermarket delivery service.Great service, wonderful customer service! The delivery staff is just wonderfull, I have been a long term customer our of necessity and am always happy with the service.The app UI is becoming worse and worse.

3. But the app itself is a bit cluttered though.Been ordering with Picnic for a while now but have found recurring problems: delivery too late, wrong products delivered, products not available on delivery date, etc.

4. I ended up doing half of my groceries with Picnic and half with Jumbo because lots of products are missing in the Jumbo assortment.

5. Also their delivery service is just perfect, no complaints.

6. Highly recommended!The delivery is sometimes cancelled, or some items are undeliverable at the last minute.

7. Also a lot of products are replaced by totally different products, which sometimes don't even come close to the original (a Frankfurter is not a Bockwurst).

8. The person who is responsible for these changes should be fired!!!The app UI doesn't feel super fresh, but their support team for app seems very responsive.

9. I would be happy if you do some qualitative research on customer experience once in a while.Great app, great company.

10. Most of my weekly cheap (housemark) groceries are replaced by expensive A-product, most of them are twice as expensive.

11. Delivery staff is very friendly though.

1. Fix Picnic Online Supermarket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Picnic Online Supermarket: Restarting the app will resolve most errors.
2. Update the Picnic Online Supermarket App. Here is how:
   1. On Android goto PlayStore » Search for "Picnic Online Supermarket" » Open Picnic Online Supermarket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Picnic Online Supermarket » click "UPDATE".
3. Clear Picnic Online Supermarket app cache: Clearing cached data will force your app to retrieve the latest data directly from Picnic Online Supermarket servers.
   1. On Android, goto Settings » Apps » Select "Picnic Online Supermarket" » click Storage » click "Clear Cache".
4. Check Picnic Online Supermarket app permissions. If any of these permissions required to use your device's features are disenabled, Picnic Online Supermarket might not work.
5. Uninstall and reinstall Picnic Online Supermarket. If nothing else has worked, completely uninstall Picnic Online Supermarket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Picnic Online Supermarket not working

2. Fix Picnic Online Supermarket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Picnic Online Supermarket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Picnic Online Supermarket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Picnic Online Supermarket may not be able to connect to the Internet when running in the background.