Published by Save Mart Supermarkets on Nov 26, 2024

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Why should I report an Issue with Lucky Supermarkets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Save Mart Supermarkets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Lucky Supermarkets

1. Our new app has been completely redesigned with big rewards & bigger savings!

2. The new Lucky California app will make your shopping experience better than ever!

3. Sign up to access big rewards and even bigger savings.

Lucky Supermarkets Customer Insights

1. And, yet, when I went to change the password again, the system rejected my new password because it matched my current password! Another example: When I *finally* got logged in and redeemed some "points", I found myself with a negative point balance.

2. Amateur time.what did you do to this app? since the update, it's larger than my screen (Samsung note 8), and after I close it, it keeps sending error messages that the app has stopped.

3. Customer service says they have no idea and even the store clerks say their app doesn't even work for them.

4. I then tried to login with that same password (yes, it was definitely the same new password), but the system wouldn't accept it.

5. I hope whoever designed this app is getting good grades in High School.I wanted to use this app if it could help me enter the rewards number wirelessly at check out.

6. This is such a scam and deserves to be investigated because I have spent $1000 of dollars here and I am being stopped from logging on and receiving my rewards for the amount of money I spend with the company.

7. I gave up with this store! I have decided to only shop at Safeway.When I asked on some information on getting a Lucky's card.

8. It just loops from screen to screen to screen and back where you started.Worst store ever! They send you the weekly ad with a super coupon in it.

9. I'm not sure whether it is intended to do that or not, but it's impossible to login to the app so it doesn't work.

10. Fire your app designer!!Can't even create an account because App will not accept any password I create to log in.

11. Thanks.The app wouldn't let me create an account without an error message showing up.

Steps to Troubleshoot & Fix Lucky Supermarkets Issues

1. Fix Lucky Supermarkets Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lucky Supermarkets: Restarting the app will resolve most errors.
  2. Update the Lucky Supermarkets App. Here is how:
    1. On Android goto PlayStore » Search for "Lucky Supermarkets" » Open Lucky Supermarkets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lucky Supermarkets » click "UPDATE".
  3. Clear Lucky Supermarkets app cache: Clearing cached data will force your app to retrieve the latest data directly from Lucky Supermarkets servers.
    1. On Android, goto Settings » Apps » Select "Lucky Supermarkets" » click Storage » click "Clear Cache".
  4. Check Lucky Supermarkets app permissions. If any of these permissions required to use your device's features are disenabled, Lucky Supermarkets might not work.
  5. Uninstall and reinstall Lucky Supermarkets. If nothing else has worked, completely uninstall Lucky Supermarkets then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lucky Supermarkets not working


2. Fix Lucky Supermarkets Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lucky Supermarkets be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lucky Supermarkets not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lucky Supermarkets may not be able to connect to the Internet when running in the background.

Reported Issues