Published by Fillog Studio on Dec 12, 2024

Report an issue with Story Editor.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Story Editor - Story Art Maker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fillog Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Story Editor - Story Art Maker image 1 contact Story Editor - Story Art Maker image 2

Story Editor Customer Insights

1. I would have given 5 stars, but the pro version purchase price is a bit harsh! But other than that it is really a very nice app.π–§π–Ύπ—…π—…π—ˆ πŸ‘‹ π—†π—‚π—Œπ—Œ π—’π—ˆπ—Ž π—π—ˆπ—ˆ π—†π—Žπ–Όπ— π—…π—ˆπ—π–Ύ.πŸ’šπŸ’“πŸ’™βœŒοΈβœŒοΈβœŒοΈπŸ™πŸ™πŸ™πŸ˜‡πŸ˜‡πŸ˜‡πŸ™‡πŸ™‡πŸ™‡πŸ›βœοΈWhat’s New - We’ve implemented functionality for promotional code redemption! - Integration of Kill Switch is here as well! - As always we squashed some bugs to give even smoother experience.

2. - We implemented email linking so you can share your premium account on all of your devices! We are pleased to announce that Windows application is on the way and will be live in July!Amazing, best app for editing photos for social media.

3. I purchased the VIP Lifetime, then after a year, I cannot use the Pro features anymore and I cannot restore my purchase.

4. Lol scam I tried reaching out to the developers but no response 🀷🏻 ♀️Loved it from the first day of using it.

5. They're prompting me to purchase again.

6. But when I tap on the Lifetime again, it says I already own the item.

7. Very creative, this is an awesome app.

Steps to Troubleshoot & Fix Story Editor Issues

1. Fix Story Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Story Editor: Restarting the app will resolve most errors.
  2. Update the Story Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Story Editor" » Open Story Editor - Story Art Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Story Editor » click "UPDATE".
  3. Clear Story Editor - Story Art Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Story Editor servers.
    1. On Android, goto Settings » Apps » Select "Story Editor - Story Art Maker" » click Storage » click "Clear Cache".
  4. Check Story Editor app permissions. If any of these permissions required to use your device's features are disenabled, Story Editor might not work.
  5. Uninstall and reinstall Story Editor. If nothing else has worked, completely uninstall Story Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Story Editor not working


2. Fix Story Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Story Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Story Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Story Editor may not be able to connect to the Internet when running in the background.

Reported Issues