Published by Photomyne Ltd. on Mar 19, 2024

Report an issue with Photomyne Share.
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Why should I report an Issue with Photomyne Share?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Photomyne Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Photomyne Share

1. This way you can enjoy the great memories right on your phone, and in the best quality. - Open the invitation you received from your family member or friend using the Photomyne app. - Download the Photomyne Share app to your phone, and enter your special access code the first time you open it. - Start browsing the scanned photos shared with you.

2. If you wish to scan some old photographs of your own, edit them and share them with others, you’re welcome to download the main Photomyne app (Photo Scan on the Play Store).

3. Photomyne Share is the app to view photos and photo albums scanned and privately shared by a Photomyne app user.

4. It is the perfect app to see and celebrate the memories a family member or friend shared with you.

5. Please note that this is a view-only app, and you won’t be able to edit or make any changes to the photos you’ll see.

6. For any questions, please contact support@photomyne.

Photomyne Share Customer Insights

1. I have officially scanned every photo album in our family!!Excellent app copying colour and b & w with excellent resultsLove the easy accessWill not run on rooted device, waste of time.Great app to keep albums onVery nice, easy to navigateWorks very well.

2. She downloaded the app and uploaded the photos on her device and then shared with family.This is a great app but the Android version still does not allow a user to order by nameI love this app.

3. Ridiculously STUPID ! I WOULD GIVE THIS 0 STARS BUT WE ALL KNOW TO LEAVE A REVIEW YOU HAVE TO PRETEND TO MALE WHO EVER FEEL BETTER BY GIVING THEM 1 STAR.

4. TRASH APP.. Well just downloaded it but you have to have an invite code to even open the damn thing to see if you even want anything from the app.

5. There's your one star to make you feel better now go back and do better on your trash app.Good experience.

6. My niece told me about this app.

Steps to Troubleshoot & Fix Photomyne Share Issues

1. Fix Photomyne Share Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photomyne Share: Restarting the app will resolve most errors.
  2. Update the Photomyne Share App. Here is how:
    1. On Android goto PlayStore » Search for "Photomyne Share" » Open Photomyne Share » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photomyne Share » click "UPDATE".
  3. Clear Photomyne Share app cache: Clearing cached data will force your app to retrieve the latest data directly from Photomyne Share servers.
    1. On Android, goto Settings » Apps » Select "Photomyne Share" » click Storage » click "Clear Cache".
  4. Check Photomyne Share app permissions. If any of these permissions required to use your device's features are disenabled, Photomyne Share might not work.
  5. Uninstall and reinstall Photomyne Share. If nothing else has worked, completely uninstall Photomyne Share then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photomyne Share not working


2. Fix Photomyne Share Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photomyne Share be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photomyne Share not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photomyne Share may not be able to connect to the Internet when running in the background.

Reported Issues