Published by Phone2 on Apr 1, 2024

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Why should I report an Issue with Phone2: Second Business Phone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Phone2 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Phone2: Second Business Phone image 1 contact Phone2: Second Business Phone image 2

Phone2 Customer Insights

1. This is a fantastic way to combine two phone lines on one phone! I’ve been using my corporate phone for five years now and didn’t want to lose my personal phone number.

2. Looking forward to new features.This app is a scam do not waste your time and funds on it after the free trial the monthly subscription plan was charged to my itunes account and my phone2 stop working that's suck and they never refund me back i have sent several emails to resolve the issue but no respondJust signed up.

3. I found the perfect replacement for that silly second phone!Having two lines in my phone with two different area codes is critical to my business.

4. It's a very user friendly app to use with great graphics and features.A lifesaver for traveling and keeping my real estate business separate from my personal telephone line.

5. There is no reason you shouldn't have a selection to cancel subscriptions.. And another thing, Why have a "help" function when it's doesn't even work? Cancel my subscription please, I'm not afraid to get legal.Excellent Quality! I love this app and I'd rate it 10 ⭐ if I could.

6. Been using it 2 years now.Can Text From Browser! It's a huge plus to me be able to text from the web browser version.

7. Reliable for texts too.This app has helped separate my business from my personal SMS and calls.

8. I'm using across my iphone and Android phone on a single account.

9. The sound quality of my phone calls is superb.

10. I can't do business over whatsapp or viber apps because if the dialed number doesn't have those apps, you're out of luck.

11. Secondly, Let me cancel my membership I am actually loosing business because messages won't come through.. You're wasting my time and my money.

Steps to Troubleshoot & Fix Phone2 Issues

1. Fix Phone2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Phone2: Restarting the app will resolve most errors.
  2. Update the Phone2 App. Here is how:
    1. On Android goto PlayStore » Search for "Phone2" » Open Phone2: Second Business Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Phone2 » click "UPDATE".
  3. Clear Phone2: Second Business Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Phone2 servers.
    1. On Android, goto Settings » Apps » Select "Phone2: Second Business Phone" » click Storage » click "Clear Cache".
  4. Check Phone2 app permissions. If any of these permissions required to use your device's features are disenabled, Phone2 might not work.
  5. Uninstall and reinstall Phone2. If nothing else has worked, completely uninstall Phone2 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Phone2 not working


2. Fix Phone2 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Phone2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Phone2 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Phone2 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I really need a 907 area code but I can’t get to generate one?

    — by Kasey Johnson 3 years ago