Published by BPMobile on Oct 22, 2024

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Why should I report an Issue with Second Phone Number - 2Number?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BPMobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Second Phone Number Customer Insights

1. I'm off to the shop for a second SIM it's easier and cheaper there is no subscription for a SIM card.... I can't believe anybody actually pays for a service like this what a waste of moneyI like the overall simple layout, but it says to start free trial and get phone number, and I click that with no luck, it says try again and I click that and still nada.

2. Avoid at all costs.Ok i thought I had found one that worked but even after entering the free trial I still can't receive messages from WhatsApp! the only reason I wanted to use an phone app like this so was so that I could use a different number for social media apps and it don't work with them 🙄.

3. It's a messThis app is garbage.. The call do not pick up well the free trial membership is not free, they want you to buy credits to text and call.. I didnt find one thing that was good in the entire app.

4. Looks like it will start charging me after three days and there is no way I can prevent that, other than boxing my card?Scam!!! Scam!!! Scam!!! These people are just here to scam and defraud you of your money in the money of subscription.

5. GARBAGE!!!!!Yeah pay for the damn thing with my credit card to set up the thing and then I can't even make a phone call cuz I don't have enough credits on my app.

6. It took mine and I can't see any option to remove the card or cancel the free trial.

7. There is another serious issue while talking bell is ringing non stop as call is not yet through and it's really disappointing! I have sent several emails, rather being truthful that they have technical issues, they replied to reinstall app and send them video etc.

8. I mean how much you trying to get out of people on this damn thing if I had known that I wouldn't have signed on to start with I'm going to go ahead and cancel peace outThis app is BS.

9. Most of the time unable to add credits, after purchase I followed 2 days as each time there was error showing server issues.

10. Once amount was set up, I found that the countries supported to be limited and there is no obvious way to cancel account meaning I will be debited for a service I can't cancel.

11. Later they compensate me with 3500 credits which also took 5 days to get due to server issues.

Steps to Troubleshoot & Fix Second Phone Number Issues

1. Fix Second Phone Number Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Second Phone Number: Restarting the app will resolve most errors.
  2. Update the Second Phone Number App. Here is how:
    1. On Android goto PlayStore » Search for "Second Phone Number" » Open Second Phone Number - 2Number » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Second Phone Number » click "UPDATE".
  3. Clear Second Phone Number - 2Number app cache: Clearing cached data will force your app to retrieve the latest data directly from Second Phone Number servers.
    1. On Android, goto Settings » Apps » Select "Second Phone Number - 2Number" » click Storage » click "Clear Cache".
  4. Check Second Phone Number app permissions. If any of these permissions required to use your device's features are disenabled, Second Phone Number might not work.
  5. Uninstall and reinstall Second Phone Number. If nothing else has worked, completely uninstall Second Phone Number then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Second Phone Number not working


2. Fix Second Phone Number Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Second Phone Number be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Second Phone Number not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Second Phone Number may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi

    — by Raak Rani 1 year ago