Contact Cloud SIM Customer Service

Why should I report an Issue with Cloud SIM:Second Phone/2ndLine?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cloud SIM Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A pricing structure that would include a deal on more than one new number at a time might be a good way to go.Great way to separate contacts under different numbers.

2. Keep up the good work!I needed a number for international travel as US banks and other institutions have not stayed in step with the rest of the world where communication is involved.

3. Keep getting nuisance calls (not because of cloud sim), ability to block these numbers would be great.

4. And the monthly fee for an extra number is cheap when you consider the cost of getting a second phone and/or a contract.Pretty good.

5. took a french number and it works fine to receive SMS and receive call via internet.

6. If they keep missing calls and texts without knowing why, they are likely to rate the app poorly.The UI is slightly unintuitive in some places, but this is the only criticism of this otherwise superb service.

7. Don't waste time and money on other apps, Cloud SIM is all you need.inscription was a little disturbing.

8. The ability to create and switch between UK and international mobile numbers is very easy and instant.

9. All in all good value for money.I had a problem of the app going to sleep and not responding to calls or texts.

10. BUT, when I went to pay for credit and service, a $3.99 charge reflected as $4.37 and a $4.99 charge reflected as $6.36, so be aware that somewhere, there are hidden or extra charges.

11. Was looking for a Europe mobile number to be contacted on as well as a temporary UK mobile number to use for advertising some old items.

1. Fix Cloud SIM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cloud SIM: Restarting the app will resolve most errors.
2. Update the Cloud SIM App. Here is how:
   1. On Android goto PlayStore » Search for "Cloud SIM" » Open Cloud SIM:Second Phone/2ndLine » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cloud SIM » click "UPDATE".
3. Clear Cloud SIM:Second Phone/2ndLine app cache: Clearing cached data will force your app to retrieve the latest data directly from Cloud SIM servers.
   1. On Android, goto Settings » Apps » Select "Cloud SIM:Second Phone/2ndLine" » click Storage » click "Clear Cache".
4. Check Cloud SIM app permissions. If any of these permissions required to use your device's features are disenabled, Cloud SIM might not work.
5. Uninstall and reinstall Cloud SIM. If nothing else has worked, completely uninstall Cloud SIM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cloud SIM not working

2. Fix Cloud SIM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cloud SIM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cloud SIM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cloud SIM may not be able to connect to the Internet when running in the background.