Contact Comcast Business Customer Service

Why should I report an Issue with Comcast Business?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Comcast Business to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. These features are available to Business Internet, Business TV, Business Voice, Business Voice Mobility, Business VoiceEdge™, and/or Business VoiceEdge Select™ customers and will vary depending on your services.

2. Access your Comcast Business account anytime and anywhere with the Comcast Business App—an innovative, all-in-one tool designed with your business in mind.

3. With streamlined navigation and an intuitive layout, the Comcast Business App makes it easier than ever to manage your account on the go, right from your mobile device.

4. These features will vary depending on your services.

1. (But I think this is a system problem not an app problem) and (2) the ability to set up a call forwarding schedule so that the app switches this function on and off automatically would be HUGE and super helpful because sometimes I forget to do it and then calls get missed.Buggy and intrusive.

2. I like being able to page people at the office from my cell phone and being able to make and receive calls remotely from my cell phone.

3. In my case, this appears to be related to switching networks - any time I switch to a different wireless network, even within my building on the corporate network, or I switch to mobile, logs outThe app serves to emphasize the incredibly poor implementation of the system itself.

4. We have an ongoing problem, that starting in the last month or so, where the phone app will hang up on the caller when answeing calls.

5. I am forced to use this app for work but I can't because it thinks I'm using a modified version of Android.... Really? I have a non rooted phone from an Android authorized manufacturer, OnePlus.

6. Also, the phone app requires access to your personal contacts to even add a work contact.

7. The customer service rep filled out in a service ticket, found there's an activation step on their side that is missing from the setup instructions, and called me back to check that it's fixed.

8. I called customer service and they said my account was "being built" and that all of the functions would be restored in a week.

9. The 'potential' for the app (and for the BVE system) is great - but almost completely unrealized and the phone, web, and app interfaces look and function like they were a class project at 'CodeFellows'.

10. Comcast called *me* after my service install, and I mentioned the missing features.

11. Update: it appears the app now works for my phone after the last update of the app.

1. Fix Comcast Business Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Comcast Business: Restarting the app will resolve most errors.
2. Update the Comcast Business App. Here is how:
   1. On Android goto PlayStore » Search for "Comcast Business" » Open Comcast Business » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Comcast Business » click "UPDATE".
3. Clear Comcast Business app cache: Clearing cached data will force your app to retrieve the latest data directly from Comcast Business servers.
   1. On Android, goto Settings » Apps » Select "Comcast Business" » click Storage » click "Clear Cache".
4. Check Comcast Business app permissions. If any of these permissions required to use your device's features are disenabled, Comcast Business might not work.
5. Uninstall and reinstall Comcast Business. If nothing else has worked, completely uninstall Comcast Business then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Comcast Business not working

2. Fix Comcast Business Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Comcast Business be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Comcast Business not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Comcast Business may not be able to connect to the Internet when running in the background.