Published by Philips Consumer Lifestyle on Dec 9, 2024

Report an issue with GroomTribe Styling and Shaving.
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Why should I report an Issue with GroomTribe Styling and Shaving?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Philips Consumer Lifestyle to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact GroomTribe Styling and Shaving image 1 contact GroomTribe Styling and Shaving image 2

About GroomTribe Styling and Shaving

1. Combining Philips' decades of shaver and trimmer design know-how with the expertise of dermatologists, GroomTribe is the only male grooming app you'll ever need. - Pair the app with a Philips Bluetooth-enabled shaver to get real-time guidance as you shave.

2. GroomTribe is the Philips Shaving and Styling App - created to help guys get the most out of their shave and create their ideal beard styles.

3. Using the built-in sensors in your connected shaver, you can groom yourself quickly and effectively, while also eliminating common shaving-related skin issues. - If you've ever wondered how to grow an eye-catching beard or gravity-defying mustache, or even if you just want to know how to create a good-looking stubble, GroomTribe's style feature will guide you every shave of the way. - Get personalized beard styling and shaving advice based on your interests, and receive tips and tricks covering a range of men's lifestyle topics.

GroomTribe Styling and Shaving Customer Insights

1. I read many many negative reviews about this app before downloading it and was expecting the worst, but I am happily surprised.S7000 no longer connects to app, I've tried reinstalling the app, shaver pairs with device then i get the spinning circle whilst app says connecting with shaver, I completed a full shave whilst waiting for app.

2. Uninstalling now as I can't be bothered with it anymore.Why do I need to have an app with location enabled to change the speed of my shaver? The app tells you explicitly that location is required before Bluetooth connection can be established which is an outright lie.

3. And that's mostly due to the small circlular motion that is recommended by the app.Poor: Was never able to connect to my series 7000 shaver using my smart phone through the Google Play app.

4. I wouldn't mind so much if it was optional but it's literally required to get full control of my shaver.I have found the shaving app very useful.

5. WheI went to my Bluetooth settings, I could see my shaver listed as a Bluetooth device, however, after clicking on "Connect", nothing ever happened.

6. I've tried everything to view the videos for my Norelco 9987 shaver with no success.

7. It has a very poor user layout and pushes a lot of useless information yet makes it difficult to access settings or anything to do with the shaver itself.

8. Thankfully, the shaver shaves my face flawlessly, but the app is useless.Worthless app.

9. Followed the promps Exactly on the application, after registering and updating the shaver, and the app worked exactly the way I expected it to.

10. Been using these shavers for decades and I was amused when I saw there was an app for my new shaver.

11. Wish I just purchased the $30 shaver.The videos in this app will not open.

Steps to Troubleshoot & Fix GroomTribe Styling and Shaving Issues

1. Fix GroomTribe Styling and Shaving Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GroomTribe Styling and Shaving: Restarting the app will resolve most errors.
  2. Update the GroomTribe Styling and Shaving App. Here is how:
    1. On Android goto PlayStore » Search for "GroomTribe Styling and Shaving" » Open GroomTribe Styling and Shaving » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GroomTribe Styling and Shaving » click "UPDATE".
  3. Clear GroomTribe Styling and Shaving app cache: Clearing cached data will force your app to retrieve the latest data directly from GroomTribe Styling and Shaving servers.
    1. On Android, goto Settings » Apps » Select "GroomTribe Styling and Shaving" » click Storage » click "Clear Cache".
  4. Check GroomTribe Styling and Shaving app permissions. If any of these permissions required to use your device's features are disenabled, GroomTribe Styling and Shaving might not work.
  5. Uninstall and reinstall GroomTribe Styling and Shaving. If nothing else has worked, completely uninstall GroomTribe Styling and Shaving then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GroomTribe Styling and Shaving not working


2. Fix GroomTribe Styling and Shaving Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GroomTribe Styling and Shaving be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GroomTribe Styling and Shaving not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GroomTribe Styling and Shaving may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to delete my account please. Thank you.

    — by Omar 2 years ago