Published by Payfare on Oct 12, 2024

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Why should I report an Issue with Lyft Direct powered by Payfare?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Payfare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Lyft Direct powered by Payfare

1. Balance Protection is only available to Lyft Direct debit card users with enabled instant payouts to the card after every trip.

2. The Lyft Direct Mastercard® debit card is issued by Stride Bank, N. A. , member FDIC, pursuant to a license by Mastercard International.

3. Wellness Perks is powered by Avibra and subject to eligibility for active Lyft Direct users.

4. Rewards categories and amounts subject to change without notice and vary based on Lyft Reward Tier.

5. To be considered active, you must have received a payout to your Lyft Direct card within the last 60 days.

6. Designed exclusively for drivers on the Lyft platform, the Lyft Direct app gives you access to financial tools that help you manage your money.

7. Interest is offered only on funds in a Lyft Direct Savings Account.

8. Cashback rewards are earned for select purchases using your debit card and become available for redemption as those purchases settle.

9. Wellness Perks are subject to change without notice; select services are limited by state residency.

10. Eligible amount is dependent on the driver's Lyft Rewards tier.

11. Eligibility requirements for Balance Protection subject to change without notice.

Lyft Direct powered Customer Insights

1. having to "cash them out", but even without those features, the app is easy to use, and I love how I have my payments instantly available without having to incur a fee! UPDATE 03-11-22: when I move the slider to redeem my rewards, app crashes; Galaxy s20 Ultra; Android 12I absolutely love this app as it is very easy and simple to use! You can control everything you need to right from the app.

2. The app is so easy, and earning rewards is effortless! The best part I love about the app is the feature where you can move money into a "goal account ".

3. I've deleted the card, added it back, and when it comes down to choosing the payment.method on PayPal, it disappears, PayPal isn't the only app it disappears in either so Idk what's going on but it's super inconvenient.The app is great, compared with other banking apps.

4. All in all, it's great! I love the convenience of payouts, bonus of rewards, and benefits of savings.Overall, I am very pleased! I would love to be able to deposit a check with this app by snapping a photo, and it would be great if the rewards were instantly deposited into my account (although they are instantly available) vs.

5. The best feature that this app has is that you can easily transfer your money to another bank account without making the process long and tedious the way other apps do.Update: no longer 5 stars.

6. Not a deal breaker, but shows a lack of proper testing IMHO.So easy to use! I love that the money goes in right away, it's nice to have it when you need it.

7. Makes for easy payouts after every trip, allows to transfer funds to bank accounts, and can set money aside in a "Goal" section.

8. Online banking made easy with benefits like a credit card.

9. No it's just lyft letting me know I bought a candy bar half an hour ago.This app is awesome! Your money is automatically loaded on the card with no fee.

10. Blocks you from using the app and asks for 3 authentication questions, but when you enter and save that info, it just pops up again, in a loop! You can't even use the app to contact support! Un/reinstalled, restarted phone, tried about a dozen times to break to loop, but it just keeps asking as it I haven't set them up yet.

11. I've had my card connected to PayPal and have used it on there more times than I can count, but since yesterday morning, my card no longer shows up when trying to make a purchase through PayPal.

Steps to Troubleshoot & Fix Lyft Direct powered Issues

1. Fix Lyft Direct powered Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lyft Direct powered: Restarting the app will resolve most errors.
  2. Update the Lyft Direct powered App. Here is how:
    1. On Android goto PlayStore » Search for "Lyft Direct powered" » Open Lyft Direct powered by Payfare » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lyft Direct powered » click "UPDATE".
  3. Clear Lyft Direct powered by Payfare app cache: Clearing cached data will force your app to retrieve the latest data directly from Lyft Direct powered servers.
    1. On Android, goto Settings » Apps » Select "Lyft Direct powered by Payfare" » click Storage » click "Clear Cache".
  4. Check Lyft Direct powered app permissions. If any of these permissions required to use your device's features are disenabled, Lyft Direct powered might not work.
  5. Uninstall and reinstall Lyft Direct powered. If nothing else has worked, completely uninstall Lyft Direct powered then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lyft Direct powered not working


2. Fix Lyft Direct powered Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lyft Direct powered be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lyft Direct powered not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lyft Direct powered may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My car said I was locked out so I was trying to figure out how can I unlock my car when I never locked it then my car got stuck into the ATM machine or call to let somebody know they said I wasn't in the system I had to change my email address from one email address to another one then when I go back to try to use the old email they couldn't find it I would like if y'all could send me a new card and make it where that when I go to update my email address I can be able to do it thank you and have a blessed day

    — by Van Tinsley 2 years ago

  • My Lyft direct after sign in it want me to pick 3 question to keep accounts private I done that a few time and it still won't let me get to my account

    — by David G Meyers 2 years ago

  • cant reset password to log on lost card and need card info to reset password and cat get int app to replace card lift wont help all the say is log on t the aoo ,,, and i tell them i cant lost password and cant reset it with out the card and that is lost and they are putting money on that account

    — by rayann czarnecki 2 years ago

  • I made a reservation through booking.com for my motel it stated One price mustache stated the same price with receipt reflecting the reservation price, but my card shows an additional $75 that was charged

    — by Lynne Mckenzie 2 years ago

  • The app keeps crashing as soon s I login and have no other way to get into my direct account for banking

    — by Joseph Voisine 3 years ago

  • My lyft direct card has been stolen can u aend me a new one

    — by Valorie mathet 3 years ago

  • I like the service, I just can't access my direct app. I didn't try to complain about. I mistaken and used venues. I like the service, i just having problems get in

    — by Vincent Davis 3 years ago

  • I have broken my phone about two months ago. Now I have new number.
    I can't get into my lyft direct app

    — by Vincent Davis 3 years ago

  • I received an email saying due to repeated wrong entries my card was locked. I don't have a mastercard, a pay fare account, nor am I a lyft driver. But the email had my name on it.

    — by Rene Sheen 3 years ago

  • I need help logging in to my account... i lost my phone a few days or so ago now and have since updated my phone # however... My temporary number IS A VOIP # which means .... I am unable to reaet my account password... =/ PLEASE HELP!!!

    My Original Acct. #- (662)660-9815
    My Updated VOIP #- (210)660-5729

    — by Amanda Moos 3 years ago