Published by Password Boss, LLC on Sep 11, 2024

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Why should I report an Issue with Password Boss Password Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Password Boss, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Password Boss Password Manager Customer Insights

1. Then I purchased a new phone and nonthing transfered so I had to reload but it would not take the master password so i had to write down all my passwords! Then when tried to open newly downloaded app, enter emailed verification #, it continues to give me a server error! Not worth your time using this app.

2. Password Boss is unable to import folders from Roboform on migration of data, rendering the entire app useless unless time is available to re-sort over 1000 entries to new folders.

3. Ownership is aware and apathetic at best, just stating "it's getting better".The autofill works better when it isn't enabled and the accessabiliy feature is enabled also autofill button in the status bar disappears once once I copy user name or password and I'll have to open it again to get the user name or password depending on what I first copied.

4. The UI (design) is outdated, most of the time the app won't automatically fill the fields on websites so you'd have to: open manually password boss, search for the password, click edit, copy the password then go back to your browser.

5. Much more customer friendly apps out there.After adding a Chrome Extension, I didn't need to log in to Password Boss on my laptop, it was always logged in.

6. Sometimes the App is confused about which app is currently running if multiple apps making the autofill not recognize what password to accessI purchased the premium service based on a recommendation from an IT associate.

7. Can sync between your mobile and your windows PC.Password Boss has everything you need to manage your accounts (not just the passwords) in one place.

8. I have 90+ passwords and changed most of them to 12 digits with Password Boss for added security.

9. I'd had Password Boss Premium for a few weeks when Windows did an update and restart on my laptop.

10. DON'T WASTE YOUR TIME ON PASSWORD BOSS.It interesting to use.

11. I didn't write the Master Password down, as suggested, at installation because it's a simple pattern on my keyboard.

Steps to Troubleshoot & Fix Password Boss Password Manager Issues

1. Fix Password Boss Password Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Password Boss Password Manager: Restarting the app will resolve most errors.
  2. Update the Password Boss Password Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Password Boss Password Manager" » Open Password Boss Password Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Password Boss Password Manager » click "UPDATE".
  3. Clear Password Boss Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Password Boss Password Manager servers.
    1. On Android, goto Settings » Apps » Select "Password Boss Password Manager" » click Storage » click "Clear Cache".
  4. Check Password Boss Password Manager app permissions. If any of these permissions required to use your device's features are disenabled, Password Boss Password Manager might not work.
  5. Uninstall and reinstall Password Boss Password Manager. If nothing else has worked, completely uninstall Password Boss Password Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Password Boss Password Manager not working


2. Fix Password Boss Password Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Password Boss Password Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Password Boss Password Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Password Boss Password Manager may not be able to connect to the Internet when running in the background.

Reported Issues