Published by Palmera Labs on Jan 15, 2024

Report an issue with Christmas photo Frames.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Christmas photo Frames?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Palmera Labs to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Christmas photo Frames Customer Insights

1. IT NEEDS TO BE TAKEN DOWN AFTER ALL THE BAD REVIEWS OF IT NOT WORKING.Very easy to use with great results, NOT anymore im not able to save my work, takes time editing and really a waste of my time, sorry but it is very frustrating!I can't save the photos, it says they're saved but there's nothing in the gallery.

2. When I try to share them it sends "Share with a friend" message instead of the photo.Couldn't be easier to use but would like to select photos from other apps - gallery is the only option that comes up!Very easy to use.

3. Need to add frames for other season's and holidays so I can use it more than once a year.Worst Christmas border app projects won't save, you can't share your pictures.

4. I used it last Christmas and it was fine but my images just aren't being saved this time.

5. I pick a lovely frame, then after I clicked save, it doesn't show in my gallery.

6. Then I tried to send it via messenger, but it states that the photo could not be saved.

7. They should fix it asap.It will not send photos after you pick one for the frames.

8. If it cant be used why is it choosen for people to use? Im unistalling it , its a HOT MESS .DOES NOT DELIVER PERIOD.

9. Don't waste your time downloading it.This app isn't working.

10. It does nothing but tell you it can not save inage.

11. The worst.

Steps to Troubleshoot & Fix Christmas photo Frames Issues

1. Fix Christmas photo Frames Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Christmas photo Frames: Restarting the app will resolve most errors.
  2. Update the Christmas photo Frames App. Here is how:
    1. On Android goto PlayStore » Search for "Christmas photo Frames" » Open Christmas photo Frames » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Christmas photo Frames » click "UPDATE".
  3. Clear Christmas photo Frames app cache: Clearing cached data will force your app to retrieve the latest data directly from Christmas photo Frames servers.
    1. On Android, goto Settings » Apps » Select "Christmas photo Frames" » click Storage » click "Clear Cache".
  4. Check Christmas photo Frames app permissions. If any of these permissions required to use your device's features are disenabled, Christmas photo Frames might not work.
  5. Uninstall and reinstall Christmas photo Frames. If nothing else has worked, completely uninstall Christmas photo Frames then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Christmas photo Frames not working


2. Fix Christmas photo Frames Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Christmas photo Frames be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Christmas photo Frames not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Christmas photo Frames may not be able to connect to the Internet when running in the background.

Reported Issues