Contact Smart Media Converter Customer Service

Why should I report an Issue with Smart Media Converter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of palcoder to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Smart Media Converter allows you to convert all kinds of video and audio formats to popular media formats easily.

2. Hence, it can open and deal with all video formats to convert it to the popular formats: Mp4 ، 3gp ، webm.

3. You can convert all audio files to the popular formats: mp3 ، aac ، m4a ، wav ، flac ، amr ، ogg ، 3g.

4. In addition, you can choose the resultant audio file settings.

5. You can change video files settings like frame size, frame rate or bit rate.

6. This app relies on FFmpeg the most advanced multimedia library.

7. You can extract audio from any video file and save it to audio file. - Converts any video to the popular formats: Mp4 ، 3gp ، webm. - Convert all audio files to the popular formats: mp3 ، aac ، m4a ، wav ، flac ، amr ، ogg ، 3g. - Can extract audio from any video file and save it to audio file.

1. Yet there is room for improvement: Pls introduce WV, AVI, MKV, MPG, Divx, VOB; Files output folder should be determined by the users, and also option of saving files to source folder(s); Option of adding more files (folders) on the convertion page; Make the multi-select function work also for FIND OTHERS; Make the VBR also applicable to AAC and M4A formats; Introduce Joint Mode to VBR; Make batch conversions unlimited.Fantastic app.

2. My kind request to you is that make it possible to convert more than 10 video files into audio files @ d same time i.e make it unlimited either 100 or 1000 n above video files without limiting their numbers.

3. This app is amazing - would recommend! I'm an android user that records WEBMs so this is perfect for me! You can convert audio files and video files such as WEBM to mp4, etc.

4. Plzzz I beg of you to do me a great favor coz sometimes I dwnlod many mp4 video files which I usually want to convert wholy @ ago.

5. I have a LG Stylo Plus 3 and every time i convert a video it drains my battery.

6. I can start converting a video with my battery at 90% and by the time the video gets finished converting my battery is at 50%.

7. But slow while convert any video.It gets the job done faster than others.

8. I used many Pro or Premium video converters and always with some problems.. This application works perfect.

9. Very generous.So far the only video converter that has done exactly what I needed.EXCELLENT! EXCELLENT!! EXCELLENT!!!👍👍👍 CONGRATULATION, WELL DONE.

10. In every video converter, there was problem also with pro and premium versions , but it provides all facilitiesBest converter I've used yet.

11. Yo app is doin very well @ d moment..bravo!! If you add that option am requestin, I promise it'll be my best app 4ever.

1. Fix Smart Media Converter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Media Converter: Restarting the app will resolve most errors.
2. Update the Smart Media Converter App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Media Converter" » Open Smart Media Converter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Media Converter » click "UPDATE".
3. Clear Smart Media Converter app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Media Converter servers.
   1. On Android, goto Settings » Apps » Select "Smart Media Converter" » click Storage » click "Clear Cache".
4. Check Smart Media Converter app permissions. If any of these permissions required to use your device's features are disenabled, Smart Media Converter might not work.
5. Uninstall and reinstall Smart Media Converter. If nothing else has worked, completely uninstall Smart Media Converter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Media Converter not working

2. Fix Smart Media Converter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Media Converter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Media Converter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Media Converter may not be able to connect to the Internet when running in the background.