Contact Workplace Customer Service

Why should I report an Issue with Workplace - work_connected?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OS33 Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use the offline code so you’re always connected. — Monitor and control: Full visibility of connected devices, apps, and browsers. — 24/7 support: We’re always here when you need us. — Access work apps securely: Install the managed profile to access work apps via a separate profile for clear work/personal distinction. — Protect work-related connections: The Private Company Gateway VPN encrypts and protects only the connections from apps in the work profile, ensuring the protection of work data and your privacy. workplace_ is designed to simply life.

2. Keep all your devices synced across the network so that you're never more than a few taps away from your work. — Browse and preview work files: Your documents, available anytime, anywhere. — Share documents securely: Three access levels for tailored control. — Upload files on the go: Your phone becomes a mobile office. — Offline access: No cell service?

3. Access your apps, files, documents, and more.

4. It’s more than an app; it’s a solution that understands the balance and boundaries between your work and personal life.

1. Mobile app asking me to login and verify from another mobile device...so I cant login from laptop, desktop, or phone.Not showing Any sign up page Only login option is there to frustrat you.Worked fine until last update.

2. Can only use offline codeLove the securitySurpasses dropbox and other cloud storage apps in terms of industry compliance and security.Great app for when I'm on the go.

3. I can easily refer to and share work files.

1. Fix Workplace Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Workplace: Restarting the app will resolve most errors.
2. Update the Workplace App. Here is how:
   1. On Android goto PlayStore » Search for "Workplace" » Open Workplace - work_connected » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Workplace » click "UPDATE".
3. Clear Workplace - work_connected app cache: Clearing cached data will force your app to retrieve the latest data directly from Workplace servers.
   1. On Android, goto Settings » Apps » Select "Workplace - work_connected" » click Storage » click "Clear Cache".
4. Check Workplace app permissions. If any of these permissions required to use your device's features are disenabled, Workplace might not work.
5. Uninstall and reinstall Workplace. If nothing else has worked, completely uninstall Workplace then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Workplace not working

2. Fix Workplace Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Workplace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Workplace not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Workplace may not be able to connect to the Internet when running in the background.