Published by Dr Vincent Vandenhaute on Jul 31, 2024

Report an issue with Orthodose.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Orthodose - Palliative Care?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dr Vincent Vandenhaute to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Orthodose - Palliative Care image 1 contact Orthodose - Palliative Care image 2

Orthodose Customer Insights

1. CAN POTENTIALLY BE SERIOUSLY HARMFUL TO PATIENTS.Working in hospice and palliative care I often need to do conversions and this program works very well.

2. I don't think this app is for junkies to obsess over how much of 1 opioid to take to achieve a similar hit to another.

3. Be strong and get off of them if you are not a genuine pain patientDO NOT USE THIS APP.

4. THE OPIOD CONVERSIONS ARE INCORRECT.

5. Rather than obsessing over prescription drugs.

Steps to Troubleshoot & Fix Orthodose Issues

1. Fix Orthodose Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orthodose: Restarting the app will resolve most errors.
  2. Update the Orthodose App. Here is how:
    1. On Android goto PlayStore » Search for "Orthodose" » Open Orthodose - Palliative Care » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orthodose » click "UPDATE".
  3. Clear Orthodose - Palliative Care app cache: Clearing cached data will force your app to retrieve the latest data directly from Orthodose servers.
    1. On Android, goto Settings » Apps » Select "Orthodose - Palliative Care" » click Storage » click "Clear Cache".
  4. Check Orthodose app permissions. If any of these permissions required to use your device's features are disenabled, Orthodose might not work.
  5. Uninstall and reinstall Orthodose. If nothing else has worked, completely uninstall Orthodose then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orthodose not working


2. Fix Orthodose Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orthodose be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orthodose not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orthodose may not be able to connect to the Internet when running in the background.

Reported Issues