Published by Orange Botswana on Feb 5, 2024

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Why should I report an Issue with Orange Max it - Botswana?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Orange Botswana to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Orange Max it - Botswana

1. Manage your accounts, make quick payments using QR codes, investigate a range of online goods and services, and discover the many options provided by your electronic wallet Orange Money for reliable payments and efficient financial management. - Consult your account in real time: minutes, sms, internet ...

2. Thanks to the Max it application, get all USSD shortcuts with a tap of finger. - Max it application is dedicated to Orange Botswana customers under 3/4G network coverage or WIFI. - Download: possible under Wifi and free, under mobile coverage.

3. Max it, the brand-new Orange Botswana Super App that follows Yame and gives you access to four distinct universes for a one-of-a-kind experience!

4. The downloading traffic cost is deducted from the customer’s data plan or pay per use session.

5. Cost : The mobile traffic for the app use is free except when being located via Max it application or when the user is directed to a website, data charges apply and are deducted from the customer's data plan.

Orange Max it Customer Insights

1. This problem is very annoyingThe application interface is quite interesting because most of features they easily accessible but the most critical thing is most of the time try to access services through it they will be unavailable and give the feedback message says we failing to authenticate you as the orange customer.It's often off line for hours and you're forced to make more expensive purchases elsewhere.

2. I've finally bought some airtime and need some bundles but the options are so complex 🤯😵 Peace outIt's a very convenient app with an easy to use interface, but since the update it sometimes refuses to connect to the network, even when all the other apps on my phone are working perfectly fine.

3. Good App if you can get through to it.I love this app so much but ever since the recent update it always give me network issue and doesn't connecr at all expect when im on wifi... Can you fix that problem.Quiet a good App but can still be improved.

4. Lately, I have been getting messages that I'm not recognized as an Orange Subscriber, what kind of rubbish is that.

5. 🤟🤟The App looks horrible after the update, even the functionality is down the drain coz things are not where they used to be and some information has been totally removed now.

6. I've got bundles I subscribe to quite regularly, how might I be able to access these quicker, given that I still have to follow the same process as USSD? It feels silly, may as well use USSD.

7. I have been with Orange, using the same Sim for more than 10 years.

8. Why does it redirect me to USSD on some operations? .... I thought the whole idea was to be at the tap of your finger all the time.

9. Otherwise, Orange is network of choice and trust that this will improve.

10. And there are no bonuses for using it.I think this app has been hacked if not corrupted.

11. On two occasions a cross net credit of 40pula became 400pula and on net credit of 75pula shot to 750pula.

Steps to Troubleshoot & Fix Orange Max it Issues

1. Fix Orange Max it Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orange Max it: Restarting the app will resolve most errors.
  2. Update the Orange Max it App. Here is how:
    1. On Android goto PlayStore » Search for "Orange Max it" » Open Orange Max it - Botswana » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orange Max it » click "UPDATE".
  3. Clear Orange Max it - Botswana app cache: Clearing cached data will force your app to retrieve the latest data directly from Orange Max it servers.
    1. On Android, goto Settings » Apps » Select "Orange Max it - Botswana" » click Storage » click "Clear Cache".
  4. Check Orange Max it app permissions. If any of these permissions required to use your device's features are disenabled, Orange Max it might not work.
  5. Uninstall and reinstall Orange Max it. If nothing else has worked, completely uninstall Orange Max it then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orange Max it not working


2. Fix Orange Max it Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orange Max it be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orange Max it not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orange Max it may not be able to connect to the Internet when running in the background.

Reported Issues