Published by On-Core Software LLC on Nov 6, 2023

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Why should I report an Issue with Time Master - Time Tracking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of On-Core Software LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Time Master Customer Insights

1. This feature could notify the user twice a day to remind them when to clock their hours.love this app!! I started using it on an iPhone and when it was time for a new phone, I had thought about going to an Android but I knew that it had to be able to work Time Master! I love that I'm able to use it with my samsung S9 though it is slightly different.The option to invoice is not available through Google play.

2. This app may not be for everyone but I for one am glad I have it and in three years haven't found anything better for my purposes.In the time I have attempted to use this product it has dumped all of my billing and I had to redo all of it.

3. However, since it has not been an update since 2017 it has become buggy and I am forced to find an alternative.Suggested feature: There should be an option on this app of having a notification if a timer is not being run during standard work hours.

4. Unacceptable!Sync don't buy it's a waste of moneyI've been using this app for 3+ years, on an iPhone and for the past year on a Pixel (Android) phone.

5. App works great on iPhone, but you are merely lighting your money on fire buying it on the Android platform.Very good job guys wish you keep updating it and keep growing fyi.

6. I read a few of the Time Master reviews before writing this and have never experienced the disappearing data that several people mentioned.

7. But once mastered, it becomes very useful and an indispensable way to track billable time and expenses.

8. I'm a consultant and need to track time and expenses across multiple clients and projects.

9. I used love this app and was my daily driver for keeping time for my client's projects.

10. I can't even count how many similar apps I've tried along the way (literally dozens) but have found this to be hands down the most useful of any that I looked at.

11. I want a refund.The app deletes my entries I put in each time.

Steps to Troubleshoot & Fix Time Master Issues

1. Fix Time Master Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Time Master: Restarting the app will resolve most errors.
  2. Update the Time Master App. Here is how:
    1. On Android goto PlayStore » Search for "Time Master" » Open Time Master - Time Tracking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Time Master » click "UPDATE".
  3. Clear Time Master - Time Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Time Master servers.
    1. On Android, goto Settings » Apps » Select "Time Master - Time Tracking" » click Storage » click "Clear Cache".
  4. Check Time Master app permissions. If any of these permissions required to use your device's features are disenabled, Time Master might not work.
  5. Uninstall and reinstall Time Master. If nothing else has worked, completely uninstall Time Master then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Time Master not working


2. Fix Time Master Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Time Master be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Time Master not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Time Master may not be able to connect to the Internet when running in the background.

Reported Issues