Contact Collect Customer Service

Why should I report an Issue with Collect for Stripe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CFS Interactive, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Accept virtually any credit or debit card directly to your Stripe account, including EMV chip cards and contactless cards, within seconds. • We've added support for more card readers, and in more locations! • Now supporting the Stripe Reader M2 in the U. S. and the WisePad 3 reader wherever Stripe supports it throughout the world.

2. Collect is a Stripe Verified Partner – Enjoy discounted rates indefinitely just for using a card reader.

3. Collect has been accepting EMV cards to Stripe longer than any other Stripe Verified Partner.

4. Subscription Support: We will auto-import your Stripe Products and Prices to easily subscribe new or existing customers.

5. Charge once, save, or subscribe Stripe Customers to stay in touch with people for the long term.

6. We don't save ANY Stripe customer or credit card data.

7. Perfect for absolutely any shop, nonprofit or organization connected to Stripe.

8. Associated Fee: Collect receives a small percentage of each payment per transaction, always available & transparent via collectofrstripe. com/pricing.

9. Multiple card readers available. No reader?

10. It stays securely in Stripe.

11. Thousands of businesses trust Collect to handle millions of dollars in transactions.

1. I’m suffering through how terrible this processor is because I can’t afford to pay such a High portion of my loan with Square back but as soon as I’m done paying the loan, I’m gexcellent reader.

2. Any order going out of state I have to remove taxes from my settings and then add it back in when I'm done charging out of state customers.logged in as admin.

3. I switched from PayPal here, and Square because I had loans with them and couldn’t afford the 20% transaction fee.

4. Would give 5 stars if you could use NFC to automatically populate the card data.Won't connect to my card reader, just continues to search for it.

5. They would take back to pay back the loan so I found collect with Stripe and it is the worst.

6. Just doesn't take eftpos, only credit card or debit cardsAllows you to change currencies, which is exactly what I needed.

7. The link to pricing never works, so you will never notice how much they havr been charging for each transaction.

8. seems i have to create 2 sets of inventory one on stripe and another on collect app.

9. double work with fat fingers the aps gui seems very user friendly and strait forward.

10. cannot retrieve products(inventory from my stripe web console) Main accnt.

11. Sometimes the app crashes multiple times in a row out of nowhere.So user friendly, quick set up and easy payment options.

1. Fix Collect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Collect: Restarting the app will resolve most errors.
2. Update the Collect App. Here is how:
   1. On Android goto PlayStore » Search for "Collect" » Open Collect for Stripe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Collect » click "UPDATE".
3. Clear Collect for Stripe app cache: Clearing cached data will force your app to retrieve the latest data directly from Collect servers.
   1. On Android, goto Settings » Apps » Select "Collect for Stripe" » click Storage » click "Clear Cache".
4. Check Collect app permissions. If any of these permissions required to use your device's features are disenabled, Collect might not work.
5. Uninstall and reinstall Collect. If nothing else has worked, completely uninstall Collect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Collect not working

2. Fix Collect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Collect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Collect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Collect may not be able to connect to the Internet when running in the background.