Published by Octabeans

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Why should I report an Issue with OS Version Info for Android?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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OS Version Info Customer Insights

1. This app shows the true android version of the tab...You can trust this app to confirm your android device TRUE android version when apps like Cpu Z fails to do so.👍👍👍👍👍 I definitly recomend this app.Old version 8.1 is running in the phone ,need to be increase till 12 sothat all hdfc and other banking apps run easily.It does what it says, but it only shows you which android version you have which you could find out allready without tge app in uour settings.Downloads qick n fast easy to use.

2. Gave the Android OS version (9, Pie) that it's based on, not the exact custom FireOS version (7.x.x.x).Got a tab with suspicious android os that says android oreo but strangely shows kitkat.

3. This app's icon, with the android's head, in blue,appears six times on my list of apps using recent data, every time with a different name, often with very bad spelling and lots of numbers after it.

4. 'Privut Comptu Services' anyone 😂? When I locate each of the actual apps, the names change again.

5. I don't use this particular phone for much, but it's a good job I don't.Did not work properly on my Fire HD 8+ 10th gen tablet.

6. I have done a hard reset, I'm assuming I have cleared them out now, but that they are still on the list for previous app usage.

7. Tried the Cpu z but still shows the fake one.

8. Does what it says.no long waiting.

Steps to Troubleshoot & Fix OS Version Info Issues

1. Fix OS Version Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart OS Version Info: Restarting the app will resolve most errors.
  2. Update the OS Version Info App. Here is how:
    1. On Android goto PlayStore » Search for "OS Version Info" » Open OS Version Info for Android » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OS Version Info » click "UPDATE".
  3. Clear OS Version Info for Android app cache: Clearing cached data will force your app to retrieve the latest data directly from OS Version Info servers.
    1. On Android, goto Settings » Apps » Select "OS Version Info for Android" » click Storage » click "Clear Cache".
  4. Check OS Version Info app permissions. If any of these permissions required to use your device's features are disenabled, OS Version Info might not work.
  5. Uninstall and reinstall OS Version Info. If nothing else has worked, completely uninstall OS Version Info then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing OS Version Info not working


2. Fix OS Version Info Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make OS Version Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to OS Version Info not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, OS Version Info may not be able to connect to the Internet when running in the background.

Reported Issues

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