Published by Nulana

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Why should I report an Issue with Remotix VNC, RDP, NEAR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nulana to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Remotix VNC, RDP, NEAR

1. Remotix is a fast, secure and feature packed remote desktop tool to access your computer from anywhere. • Hardware accelerated H. • Three quality modes, including “smooth” - for video & games.

Remotix VNC, RDP, NEAR Customer Insights

1. Android on ChromeOS is a thing now and Remotix does not support 2 finger scrolling on a Chromebook touchpad, e.g., I'm logged into my server with my Chromebook and I need to scroll a webpage and instead of using the screen, I want to use the touchpad.

2. Remotix addresses every issue I've had with other viewers, smooth trackpad emulation, pointer reflects the correct pointer shape on the server, resumes right where you left off without the need to click menus and log back in, great performance.

3. Or option for longer time before drag activation since the extra click'n'drag activations are infuriating with big fingers on tiny resolution screens.Good app for the most part, but touchpad gestures (such as two finger scroll) do not work.

4. Edit: Would be great to have multiple monitor support! Edit2: Turns out it has great multi-monitor support (and customer support), I just missed the option :PApp seems abandoned since Acronis purchased the company.

5. It works well, yet their click and drag method activates if you keep your mouse finger near one spot on the screen for long.

6. H264 for RDP works incredibly smooth but is also pretty broken, as on the side of the screen there is a huge green bar and the screen pixels are squashed across the screen (making text reading hard), making the feature useless.

7. But maybe I'm getting greedy.Everything you ever wanted in a tiny app! Been on systems in the 70s, this application is worth every penny and then some! Can't speak about what I don't know like support but what I do know is I have about every remote application in my library.

8. It makes fine control movements on a tiny screen to resize windows difficult (to get drag handle or similar).

9. 2-seconds might be perfect as at 1-second I accidently enter the drag mode about half the time when all I wanted is to move the curser.

10. Also, there is a lack of security options present in other clients.This is one of the best Android RDP clients in the Play Store & I've tried nearly all of them.

11. On the downside, Remotix doesn't connect to some old systems that other clients do.

Steps to Troubleshoot & Fix Remotix VNC, RDP, NEAR Issues

1. Fix Remotix VNC, RDP, NEAR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Remotix VNC, RDP, NEAR: Restarting the app will resolve most errors.
  2. Update the Remotix VNC, RDP, NEAR App. Here is how:
    1. On Android goto PlayStore » Search for "Remotix VNC, RDP, NEAR" » Open Remotix VNC, RDP, NEAR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remotix VNC, RDP, NEAR » click "UPDATE".
  3. Clear Remotix VNC, RDP, NEAR app cache: Clearing cached data will force your app to retrieve the latest data directly from Remotix VNC, RDP, NEAR servers.
    1. On Android, goto Settings » Apps » Select "Remotix VNC, RDP, NEAR" » click Storage » click "Clear Cache".
  4. Check Remotix VNC, RDP, NEAR app permissions. If any of these permissions required to use your device's features are disenabled, Remotix VNC, RDP, NEAR might not work.
  5. Uninstall and reinstall Remotix VNC, RDP, NEAR. If nothing else has worked, completely uninstall Remotix VNC, RDP, NEAR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Remotix VNC, RDP, NEAR not working


2. Fix Remotix VNC, RDP, NEAR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Remotix VNC, RDP, NEAR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Remotix VNC, RDP, NEAR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Remotix VNC, RDP, NEAR may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello.
    This message is to request the deletion of my Remotix Hub account "mssupport.cmps@redacted" is accordance with GDPR - General Data Protection Regulation (for EU Residents).
    username: mssupport.cmps@redacted
    I no longer use that account and I don't want to leave sensitive info in your servers.

    — by John Edwards 3 years ago