Published by Expansive Workspace on Oct 28, 2024

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Why should I report an Issue with Expansive Workspace?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Expansive Workspace to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Expansive Workspace Customer Insights

1. This app has access to all your data, contacts, pictures and videos, collects your location history, with no privacy policy to ensure your safety.

2. Its been over a week!I tried for an hour to upload a picture to create an account...it didn't work.

3. The coffee made me smile, trying to pay for it took it away.Good, I miss the ability to choose which door I open.

4. Requires a photo, asks for permission, I granted permission, but it can't take a photo or access my saved photos.

5. Building access page crashes app on Android.

6. (Edit: every single link on Resources page crashes the app...)Spyware with no privacy policy.

7. And it still has all the problems of the old app, including not allowing me to complete a checkout because it will ask me to create a 4 digit PIN, and reject any PIN I choose.

8. Not create a whole profile when I only visiting a client at your building.

9. It is a really easy way to stay up to date.Just wanted to send you money for that coffee.

10. Can only open the front door now.Great app and great place to work.

11. Cannot use the app to get building access or share access with a visitor.

Steps to Troubleshoot & Fix Expansive Workspace Issues

1. Fix Expansive Workspace Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Expansive Workspace: Restarting the app will resolve most errors.
  2. Update the Expansive Workspace App. Here is how:
    1. On Android goto PlayStore » Search for "Expansive Workspace" » Open Expansive Workspace » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Expansive Workspace » click "UPDATE".
  3. Clear Expansive Workspace app cache: Clearing cached data will force your app to retrieve the latest data directly from Expansive Workspace servers.
    1. On Android, goto Settings » Apps » Select "Expansive Workspace" » click Storage » click "Clear Cache".
  4. Check Expansive Workspace app permissions. If any of these permissions required to use your device's features are disenabled, Expansive Workspace might not work.
  5. Uninstall and reinstall Expansive Workspace. If nothing else has worked, completely uninstall Expansive Workspace then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Expansive Workspace not working


2. Fix Expansive Workspace Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Expansive Workspace be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Expansive Workspace not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Expansive Workspace may not be able to connect to the Internet when running in the background.

Reported Issues