Contact INFINITI InTouch Customer Service

Why should I report an Issue with INFINITI InTouch™ Services?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nissan North America, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 4G antennas have existed as long as smart phones have existed, so there is no good excuse for not building a modern car with modern equipment.There doesn't appear to be any way to change the location of or delete Drive Zone Alerts.

2. 7 months n bye INFINITI!!!Considering Jaguar and BMW both push what is on my phone direct to the car nav screen automatically (music, google, youtube), without the use of a complicated app...this Infiniti InTouch app is the worst ever.. And I'm in tech.

3. I saw the other app and it doesn't work on any vehicle and no remote start.

4. Great car, horrible tech.The app doesn't work! I tried locking car, starting car, unlocking, finding car.

5. Quite disappointed to find out I spent over $50k on a car and cannot even start it from my phone.

6. Sometimes I'm sitting there hitting the start button on my phone so it can auto start and it won't.

7. They need to bug fixes asap.An App that only works for 2 year models of QX80 is not smart business.

8. I'm a software developer and I'd be embarrassed if I worked on this app.It is convenient at times, I wish that it would work more when I need it.

9. Paying $25 a month for this is a bit much I think.Worst app ever! Horrible service from InTouch services.

10. I have a 2017 Q50, I have never, ever, not even once been able to connect with anything associated with this app and operating system.

11. A simple software upgrade perhaps??3G is no longer supported by phone companies.

1. Fix INFINITI InTouch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart INFINITI InTouch: Restarting the app will resolve most errors.
2. Update the INFINITI InTouch App. Here is how:
   1. On Android goto PlayStore » Search for "INFINITI InTouch" » Open INFINITI InTouch™ Services » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for INFINITI InTouch » click "UPDATE".
3. Clear INFINITI InTouch™ Services app cache: Clearing cached data will force your app to retrieve the latest data directly from INFINITI InTouch servers.
   1. On Android, goto Settings » Apps » Select "INFINITI InTouch™ Services" » click Storage » click "Clear Cache".
4. Check INFINITI InTouch app permissions. If any of these permissions required to use your device's features are disenabled, INFINITI InTouch might not work.
5. Uninstall and reinstall INFINITI InTouch. If nothing else has worked, completely uninstall INFINITI InTouch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing INFINITI InTouch not working

2. Fix INFINITI InTouch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make INFINITI InTouch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to INFINITI InTouch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, INFINITI InTouch may not be able to connect to the Internet when running in the background.