Published by Niklabs Software

Report an issue with Perfect Player IPTV.
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Why should I report an Issue with Perfect Player IPTV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Niklabs Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Perfect Player IPTV Customer Insights

1. It would be great if you could also add support for XC VOD movies/series.Seems to work perfect on my Droidbox The only problem is when I watch VOD films, some of them state sound issue, the film plays but no sound.

2. 5 stars.Installed it on my Oculus quest, just to see if it worked better than WSS Premium, which tried to start on boot up (despite changing settings to stop it), which would cause issues with slow bootup and sideloading issues.

3. However, it takes long time to load/refresh the playlist + it doesn't handle the series category as it should similar to the other apps + the search function is not easy to use.Honestly the app works very well for what I've used it for.

4. I paid, but since fire uses the Amazon account, can not get ad free ( no Amazon version of app).One of the best IPTV app very much adaptable and suitable for TV screen use with a remote control or remote pad .

5. I really enjoy the complete functionality of the software, and unlike alot of other posters, any buffering issues that I have (which is very seldom) is definately provider related, and not due to your software.

6. Any thoughts?It works fine most of the time, the annoying thing is that the channel list does not always appear, I very often have to make it upload it manually, (and even then it does not work).

7. However i would have liked to have a recording option when you really need to catch an interesting channel you may want to watch later without switching to another similar app which lets you to do so.

8. 😊 One mention - can't get one channel to full screen or 16:9, regardless of the decoder I'm using.

9. It has been a number of days and cannot watch anything, The channel list appears, but url is not.

10. Update 2: Due to the fast response from the developer, I managed to change the screen ratio.

11. Was this done on purpose....or an oversight? Thanks again for the great software.UPDATE: Thank you for the advice.

Steps to Troubleshoot & Fix Perfect Player IPTV Issues

1. Fix Perfect Player IPTV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Perfect Player IPTV: Restarting the app will resolve most errors.
  2. Update the Perfect Player IPTV App. Here is how:
    1. On Android goto PlayStore » Search for "Perfect Player IPTV" » Open Perfect Player IPTV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Perfect Player IPTV » click "UPDATE".
  3. Clear Perfect Player IPTV app cache: Clearing cached data will force your app to retrieve the latest data directly from Perfect Player IPTV servers.
    1. On Android, goto Settings » Apps » Select "Perfect Player IPTV" » click Storage » click "Clear Cache".
  4. Check Perfect Player IPTV app permissions. If any of these permissions required to use your device's features are disenabled, Perfect Player IPTV might not work.
  5. Uninstall and reinstall Perfect Player IPTV. If nothing else has worked, completely uninstall Perfect Player IPTV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Perfect Player IPTV not working


2. Fix Perfect Player IPTV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Perfect Player IPTV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Perfect Player IPTV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Perfect Player IPTV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Won't let me sign in again

    — by Maggie 1 year ago

  • My service is deactivated and despite me sending messages to report this I am still not activated. All my invoices are paid up to date so why has this happened?

    — by Malcolm Elrick 2 years ago

  • I'm not able to correctly install perfect player I can't get any channels the m3p url an the other url won't go through what is the problem do I have to have a certon amount of data an do I need a ipv service an a vpn server to use your app please help

    — by Jackie Hickw 2 years ago