Published by St. Louis Post-Dispatch on Aug 15, 2024

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St. Louis Post-Dispatch Customer Insights

1. Awful awful awful for paying customers who just want a simple interface that lets one read the paper.It Keeps Getting Worse! For about 2 months now there are some stories that will play the video from another story while you are trying to read the story you want! It's so distracting and you never know which story will start a video story.

2. Difficult to read because of background pictures, limited content, huge ads that take up half the screen, after reading an article in a chosen section going back takes you back to the main screen instead of the section, no more comments, and content is slow to update.

3. I can conceivably put up with the increasingly degraded content of the paper, which used to be first class, in the interest of supporting local news media, but this app makes it so difficult to navigate the paper that I regretfully give up.Wish I could give it less than 1 star.

4. I don't mind ads, as that is revenue for the website, but the subscription is way too expensive when I can get the same content elsewhere for free.Somehow they managed to make this app worse with an update.

5. Please fix this app so a paying subscriber can read the newspaper.Horrible app and getting worse in every update.

6. The stories constantly switch if you even swipe to the slightest degree left or right when you're trying to scroll down, the forums are no longer available, and you can't even select which sports team you'd like to read about.

7. So difficult to use (much worse than the previous version, which wasn't very good) that I have cancelled my subscription.

8. If you subscribe to the PD, this is not the way to read it.Haven't been able to log in for four days now.

9. You get no revenue if no one uses the app.I used this app for a while, but then every single article had a popup saying I needed to purchase a subscription to access, even though there are tons of ads.

10. I have logged off and logged back onto the app and still cannot read any articles.

11. Hyperlinks to articles disappear, zooming is limited, and poor user controls.

Steps to Troubleshoot & Fix St. Louis Post-Dispatch Issues

1. Fix St. Louis Post-Dispatch Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart St. Louis Post-Dispatch: Restarting the app will resolve most errors.
  2. Update the St. Louis Post-Dispatch App. Here is how:
    1. On Android goto PlayStore » Search for "St. Louis Post-Dispatch" » Open St. Louis Post-Dispatch » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for St. Louis Post-Dispatch » click "UPDATE".
  3. Clear St. Louis Post-Dispatch app cache: Clearing cached data will force your app to retrieve the latest data directly from St. Louis Post-Dispatch servers.
    1. On Android, goto Settings » Apps » Select "St. Louis Post-Dispatch" » click Storage » click "Clear Cache".
  4. Check St. Louis Post-Dispatch app permissions. If any of these permissions required to use your device's features are disenabled, St. Louis Post-Dispatch might not work.
  5. Uninstall and reinstall St. Louis Post-Dispatch. If nothing else has worked, completely uninstall St. Louis Post-Dispatch then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing St. Louis Post-Dispatch not working


2. Fix St. Louis Post-Dispatch Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make St. Louis Post-Dispatch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to St. Louis Post-Dispatch not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, St. Louis Post-Dispatch may not be able to connect to the Internet when running in the background.

Reported Issues

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