Published by NeuronDigital on Jul 17, 2024

Report an issue with Exercise Timer.
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Why should I report an Issue with Exercise Timer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NeuronDigital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Exercise Timer Customer Insights

1. What do I like? Easy to create your own workouts - fencing drill, juggling drill, Indian Club swinging, interval training, stretching routines, running paces, etc., I've used it for all of these and more over the years.

2. I like setting up running intervals and just having my watch vibrate when the interval is almost over.This is the all time best workout app I have ever seen.

3. I couldn't listen to podcasts while stretching/doing intervals because the timer was too loud compared to the other audio, and you can't adjust app volume individually.

4. It would be nice this would automatically export your workout data to Samsung Health or Fit or Fitbit so that I didn't have to run the Samsung app in the background on my watch to capture the data.

5. Minor gripe: I wish they had a feature to drop an ending break from your last set when using the laps feature like my old one did, but other than that this app is pretty much ideal for what I want.

6. A one time fee instead of a monthly or annual fee.This app drains my watch battery because the screen is on the entire time I'm working out, which kind of sucks.

7. I've been wanting a simple timer that I can customize with exercises and will alert me when the next event is.

8. 5/5!Thank you, thank you, thank you!!! This is exactly what I've been looking for to use with my Samsung watch.

9. THIS APP NEEDS TO ADD a way for you to drag a exercise or break around where ever you want in the workout u are making.

10. Basically stealing my money for a premium service that doesn't work.

11. Lifetime purchase option rules.Although a bit hard to set up.... WORTH IT FOR THE OUTCOME! I've had to do Physical Therapy for my knee and it's so much easier to just add exercises as they're given to me.

Steps to Troubleshoot & Fix Exercise Timer Issues

1. Fix Exercise Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Exercise Timer: Restarting the app will resolve most errors.
  2. Update the Exercise Timer App. Here is how:
    1. On Android goto PlayStore » Search for "Exercise Timer" » Open Exercise Timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Exercise Timer » click "UPDATE".
  3. Clear Exercise Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from Exercise Timer servers.
    1. On Android, goto Settings » Apps » Select "Exercise Timer" » click Storage » click "Clear Cache".
  4. Check Exercise Timer app permissions. If any of these permissions required to use your device's features are disenabled, Exercise Timer might not work.
  5. Uninstall and reinstall Exercise Timer. If nothing else has worked, completely uninstall Exercise Timer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Exercise Timer not working


2. Fix Exercise Timer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Exercise Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Exercise Timer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Exercise Timer may not be able to connect to the Internet when running in the background.

Reported Issues

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