Published by EGYM Inc on Dec 19, 2024

Report an issue with YMCA of Metro Atlanta.
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Why should I report an Issue with YMCA of Metro Atlanta?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EGYM Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About YMCA of Metro Atlanta

1. Download the YMCA of Metro Atlanta mobile app to register for fitness classes, discover programs, receive alerts and push notifications, check in with your barcode and much more. Let’s get active!

2. View, search and reserve group exercise classes and paid small group fitness classes.

3. Please use the email address associated with your YMCA of Metro Atlanta account to login.

4. Stay up-to-date with what’s happening at the Y with instant notifications and in-app alerts.

5. Quickly find out hours of operation and holiday hours.

6. This should be the same email address you used for your membership.

7. For additional help, contact memberassist@ymcaatlanta. org or call 404-267-5353 during operating hours.

YMCA of Metro Atlanta Customer Insights

1. Irritating as I found out today the website isn't kept up to date like the app and it's more difficult to make reservations on the website, if the class is even listed there...It's nice that I don't need to carry my membership card anymore, but I can't book classes even when they're open.App worked well at first.

2. Our instructors are well trained and very sympathetic to our needs.Huge size app, does same thing as website This app is useless and takes up too much space on phone.

3. .Super easy to use for class schedules and sign-ups, especially in this time of COVID!You have to check in every day that you will be visiting the gym.

4. I've cleared the app, my phone data, uninstalled and reinstalled, tried on and off wifi and it just won't open.

5. Now it jusy cycles doesnt openI participate in the aqua therapy for arthritis sufferers.

6. Very helpful! Awesome gym for the entire familyThe group exercise schedule is not accurate.

7. Continually says "no internet connection" and won't even open.

8. The website provides same functionality.

9. You can also reserve a swim lane here.Easy to use app.

10. Class listing is often wrong.

11. It's easy with this app.

Steps to Troubleshoot & Fix YMCA of Metro Atlanta Issues

1. Fix YMCA of Metro Atlanta Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YMCA of Metro Atlanta: Restarting the app will resolve most errors.
  2. Update the YMCA of Metro Atlanta App. Here is how:
    1. On Android goto PlayStore » Search for "YMCA of Metro Atlanta" » Open YMCA of Metro Atlanta » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YMCA of Metro Atlanta » click "UPDATE".
  3. Clear YMCA of Metro Atlanta app cache: Clearing cached data will force your app to retrieve the latest data directly from YMCA of Metro Atlanta servers.
    1. On Android, goto Settings » Apps » Select "YMCA of Metro Atlanta" » click Storage » click "Clear Cache".
  4. Check YMCA of Metro Atlanta app permissions. If any of these permissions required to use your device's features are disenabled, YMCA of Metro Atlanta might not work.
  5. Uninstall and reinstall YMCA of Metro Atlanta. If nothing else has worked, completely uninstall YMCA of Metro Atlanta then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YMCA of Metro Atlanta not working


2. Fix YMCA of Metro Atlanta Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YMCA of Metro Atlanta be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YMCA of Metro Atlanta not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YMCA of Metro Atlanta may not be able to connect to the Internet when running in the background.

Reported Issues