Contact Vendors@Gov Customer Service

Why should I report an Issue with Vendors@Gov?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Accountant-General's Department to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Click sms otp, auto shut out the app.Cant login after update, system error.. frustrating experience with this app..tried logging in but keeps crashing after Singpass login successful.

2. Only can log in through website.It's stupid when it keeps failing and you get a message to download a "new" version that doesn't exist.For months the app keeps crashing after login.

3. Do you even use this app? This problem has persisted for ages!Please fix the problem, trying to log in with business I'd encounter server error, it's been a few months and still no fix.

4. The current issue yet unfixed is, invoices are indicated as paid when they are not, and no other details can be found to understand what has happened.This app is going from bad to worst.

5. PLS RESOLVE PROBLEM ASAP 🙏Apps keeps crashing, did not respond.

6. From bad layout, confusing charts, delayed or frozen or even non-updates of invoice status, app is gone when minimized and have to re-login again.

7. And for months now, I can't even login, it crashes everytime after otp.

8. I wonder if the comments and feedbacks from the users here were even taken seriously.Experience with this is horrible.

9. Many bugs... Click singpass mobile error.

10. If I switch to another app to get info , I cannot switch back because the Vendors app window dissppears and I have to relogin.

11. Recent experience is poor.

1. Fix Vendors@Gov Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vendors@Gov: Restarting the app will resolve most errors.
2. Update the Vendors@Gov App. Here is how:
   1. On Android goto PlayStore » Search for "Vendors@Gov" » Open Vendors@Gov » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vendors@Gov » click "UPDATE".
3. Clear Vendors@Gov app cache: Clearing cached data will force your app to retrieve the latest data directly from Vendors@Gov servers.
   1. On Android, goto Settings » Apps » Select "Vendors@Gov" » click Storage » click "Clear Cache".
4. Check Vendors@Gov app permissions. If any of these permissions required to use your device's features are disenabled, Vendors@Gov might not work.
5. Uninstall and reinstall Vendors@Gov. If nothing else has worked, completely uninstall Vendors@Gov then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vendors@Gov not working

2. Fix Vendors@Gov Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vendors@Gov be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vendors@Gov not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vendors@Gov may not be able to connect to the Internet when running in the background.