Published by NAVITEL on Aug 20, 2024

Report an issue with Navitel Navigator GPS & Maps.
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Why should I report an Issue with Navitel Navigator GPS & Maps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NAVITEL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Navitel Navigator GPS & Maps Customer Insights

1. I faced an issue with application update - I install update and it makes the system completely not working, have to clean up the app and it's data (in several places), then re-install the app.So struggle with support since summer to get it working while using an old version.Very bad customer service, I had a wrong payment, after only 3 minute I made a refund request but Google play store rejected, and support team said that the key activated and no refund, I don't think you should use this appI haven't used Navitel a year but always update the app , enter the new app , all saved points disapear... What ?? I had very old routs to very important places and they just disapear ?I tried trial version.

2. So I'm afraid I don't feel confident in using a maps system from yourselves if u can't even name road names correctYou are crooks.

3. Unfortunately if the maps u are using has put wrong road names in wrong places then this app is no good.

4. Google maps shows the correct road name where I am at home but your maps have incorrect road names.

5. At present it is showing in the trip stopover menu only.Well.... Hmm, I generally use TomTom or Google maps but thought I would try something else for a change and wish I hadn't bothered.

6. Return my money.For some reason, it always try to avoid highway and suggest longer, slower routes (and no I don't enabled "avoid highway" or avoid anything setting) Would be perfect if it can transfer route from google mapSearching is sometimes hard in cases where countries have two languages.

7. Am using it Offline.Navigation itself is good - some maps are very detailed others not much detailed.

8. I live on rembrandt ave , and the road name on maps is millais road.

9. I have found even though not a problem with my phone and full satellite signal the road names are not correct.

10. I paid 38 euros for the maps on the site, but I did not get access to anything in the application.

11. Search for a postcode doesn't seem to work either Money not well spent.Used in Czech Republic, on a navitel t700 3g lifetime700.

Steps to Troubleshoot & Fix Navitel Navigator GPS & Maps Issues

1. Fix Navitel Navigator GPS & Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Navitel Navigator GPS & Maps: Restarting the app will resolve most errors.
  2. Update the Navitel Navigator GPS & Maps App. Here is how:
    1. On Android goto PlayStore » Search for "Navitel Navigator GPS & Maps" » Open Navitel Navigator GPS & Maps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navitel Navigator GPS & Maps » click "UPDATE".
  3. Clear Navitel Navigator GPS & Maps app cache: Clearing cached data will force your app to retrieve the latest data directly from Navitel Navigator GPS & Maps servers.
    1. On Android, goto Settings » Apps » Select "Navitel Navigator GPS & Maps" » click Storage » click "Clear Cache".
  4. Check Navitel Navigator GPS & Maps app permissions. If any of these permissions required to use your device's features are disenabled, Navitel Navigator GPS & Maps might not work.
  5. Uninstall and reinstall Navitel Navigator GPS & Maps. If nothing else has worked, completely uninstall Navitel Navigator GPS & Maps then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Navitel Navigator GPS & Maps not working


2. Fix Navitel Navigator GPS & Maps Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Navitel Navigator GPS & Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Navitel Navigator GPS & Maps not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Navitel Navigator GPS & Maps may not be able to connect to the Internet when running in the background.

Reported Issues