Contact MyNavia Benefits Customer Service

Why should I report an Issue with MyNavia Benefits?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Navia Benefit Solutions to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also, a third party app must be dowload to view messages from Navia, which is an annoyance.On top of the app being full screen for no apparent reason, it is now completely unusable of the Pixel 5 and likely other phones that rely on full gesture controls vs onscreen buttons.

2. Fix it please, it never been like this and its becoming quite annoyance.The app hides your status/notifications bar and home/back buttons for absolutely no reason, and Autofill is broken on the login page making it very annoying to access.

3. What a piece of garbage app.Every time app is closed and re-opened it shows blank page and bypasses login authentication.

4. Option to take a photo for claim documentation is broken, so you have to use the camera app and make sure to import the right file every time you submit.

5. I tried the app because the website was so buggy on my phone, most links are broken or return me to the login page.

6. How stupid! Just let users use their default app to view it! Makes using it more difficult than necessary.Somerhing happened with login.

7. Finally they make you download a sketchy third party app to view PDFs for no good reason instead of using the native viewer.

8. Enter in information, click on submit, and then it takes you back to front login with no notification or change.

9. It randomly decides to forget your login credentials even if you set up fingerprint access.

10. Lucky for Navia that we're locked in.Claims can be submitted thought this app, but it needs work.

11. Otherwise last year, it was Quick and easy to use app, upload documents and check balances! Super organized.This app lacks a lot of features in which other competitives have.

1. Fix MyNavia Benefits Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyNavia Benefits: Restarting the app will resolve most errors.
2. Update the MyNavia Benefits App. Here is how:
   1. On Android goto PlayStore » Search for "MyNavia Benefits" » Open MyNavia Benefits » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyNavia Benefits » click "UPDATE".
3. Clear MyNavia Benefits app cache: Clearing cached data will force your app to retrieve the latest data directly from MyNavia Benefits servers.
   1. On Android, goto Settings » Apps » Select "MyNavia Benefits" » click Storage » click "Clear Cache".
4. Check MyNavia Benefits app permissions. If any of these permissions required to use your device's features are disenabled, MyNavia Benefits might not work.
5. Uninstall and reinstall MyNavia Benefits. If nothing else has worked, completely uninstall MyNavia Benefits then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyNavia Benefits not working

2. Fix MyNavia Benefits Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyNavia Benefits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyNavia Benefits not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyNavia Benefits may not be able to connect to the Internet when running in the background.