Published by bswift

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Why should I report an Issue with bswift benefits?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of bswift to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About bswift benefits

1. Furthermore, you can submit documents for dependent verification by taking a quick picture of the document with your phone and submitting it right in the app!

2. Please note: We do not support Android 10 at this time, and are working on compatibility issues.

3. When you’re at the pharmacy – or the dentist’s or doctor’s office – trying to find specific plan coverage information, just go to your bswift benefits app for the answer!

bswift benefits Customer Insights

1. And finally, all of the images in the app show up as broken image links like in a browser.Not really an easy log in, I put in my password and it didn't remember it even after I've deleted the app and reinstalled it will show my login info and still not log me in, I called to fix the problem and there's an answering service and it walks you through how to use your last 4 digits of your social so to change password and it still didn't work, when asked if I wanted any other help press "#1" it hangs up on me.

2. Deleted and reinstalled with the same result.Just like every other users have already mentioned, after the initial login, it will just stuck at 401 error and will never work again.

3. I have ID and password, but it asks for a company code that isn't found anywhere, this App is supposed to be easy to use but it sure seems like this app needs a lot of polishing.Won't let me log in even though I've triple checked the information I'm putting in.

4. The only thing I would change is adding fingerprint login, but once a month, for security purposes, still have the 2 step log in.10/03/2019: Crashes Immediately Everytime upon opening.

5. You have to clear app cache and data to login again, but why should I bother considering this app provide little to no information.Able to log in on my browser, but not on this App.

6. Updated rating accordingly, however the significant delay in fixing such a major issue on a common/modern Android OS remains a concern.

7. Website requires multi-factor authentication, but the app doesn't even support it? That's a hold on the security right there.

8. Pretty inconvenient for an app that can't remember your password or give you thSince I do almost everything through my phone now, finding this app was great.

9. I made sure it was updated and even uninstalled and reinstalled but still no luck.

10. Also, support for biometrics for quicker login would be nice.

11. But now it throws an error message saying the session expired.

Steps to Troubleshoot & Fix bswift benefits Issues

1. Fix bswift benefits Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart bswift benefits: Restarting the app will resolve most errors.
  2. Update the bswift benefits App. Here is how:
    1. On Android goto PlayStore » Search for "bswift benefits" » Open bswift benefits » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for bswift benefits » click "UPDATE".
  3. Clear bswift benefits app cache: Clearing cached data will force your app to retrieve the latest data directly from bswift benefits servers.
    1. On Android, goto Settings » Apps » Select "bswift benefits" » click Storage » click "Clear Cache".
  4. Check bswift benefits app permissions. If any of these permissions required to use your device's features are disenabled, bswift benefits might not work.
  5. Uninstall and reinstall bswift benefits. If nothing else has worked, completely uninstall bswift benefits then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing bswift benefits not working


2. Fix bswift benefits Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make bswift benefits be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to bswift benefits not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, bswift benefits may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I canceled my insurance April 2020, however, I received a noticed stating it was still active.

    — by Patricia Reed Olonode 2 years ago

  • Hello All,
    My name is Sharon Hall and I would like to cancel my benefits with your company effective immediately. Customer ID 1115, Member ID 1455298.

    Thank you,
    Sharon Hall

    — by Sharon Hall 2 years ago