Contact EasyPark Parking Customer Service

Why should I report an Issue with EasyPark Parking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Parking Corporation of Vancouver to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You are way better off just paying with your credit card at the parking lot (it's super easy to use! Way easier than this garbage app)App is convenient, but very stupid design! Asks you to choose your stay length, and still defaults to the maximum allowed time.

2. Contacted their customer service and they asked me to log out, which not only meant I had to search for this seemingly easy feature which closed the chat... then I couldn't even find the logout button so my only solution was to wait until it almost expired and repay for parking.

3. And I still got a ticket despite oaying for the maximum allowed parking (the app only gave the choice of 1 hour of parking, or 1 full day of parking.Not surprisingly this 1 star app delivers a 1 star experience.

4. It prompted me to submit a review and clicking on the link too me to a broken page Extremely uselessIf you pay by PayPal, you cannot extend time because it will always give you an error about credit card information not correct.

5. Due to that, I have to spend extra 33 dollars for my parking! I do not know how they could miss this feature... As usual it is not because I want it to park in East park, I have no other choice... Worst app I have ever seen.

6. The app requires consent for a huge amount of personal information (a lot of irrelevant personal information like acces to contacts), does not tell you the correct parking lot you are in, and is really inconvenient.

7. I was so frustrated with it this morning that I just paid using the meter.Most of the time when open the app it just stays on a title screen and won't do anything, so I have to force close and re open several times before I can use the app.

8. Also, no actual instructions on how to extend your original session which makes it VERY frustrating for an out-of-towner using the app for the first time.As with many reviewers here, I was also ticketed after using this app.

9. If you explicitly deny location permissions to the app, it detects that, opens correctly but uses the opportunity to harass you EVERY SINGLE F*N TIME you open the app that you should turn on location for a better experience.

10. I required 3 hours of parking but after attempting six times to pay for only 3 hours (and repeatedly being promoted to pay for 12) I finally gave up and paid for the full hourly day rate.

11. Maybe if they displayed the lot numbers you dont have review these appeals!Having to wake up at 6am just to pay for more parking is not what i would consider convenient.

1. Fix EasyPark Parking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EasyPark Parking: Restarting the app will resolve most errors.
2. Update the EasyPark Parking App. Here is how:
   1. On Android goto PlayStore » Search for "EasyPark Parking" » Open EasyPark Parking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EasyPark Parking » click "UPDATE".
3. Clear EasyPark Parking app cache: Clearing cached data will force your app to retrieve the latest data directly from EasyPark Parking servers.
   1. On Android, goto Settings » Apps » Select "EasyPark Parking" » click Storage » click "Clear Cache".
4. Check EasyPark Parking app permissions. If any of these permissions required to use your device's features are disenabled, EasyPark Parking might not work.
5. Uninstall and reinstall EasyPark Parking. If nothing else has worked, completely uninstall EasyPark Parking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EasyPark Parking not working

2. Fix EasyPark Parking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EasyPark Parking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EasyPark Parking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EasyPark Parking may not be able to connect to the Internet when running in the background.