Contact NAD Remote Customer Service

Why should I report an Issue with NAD Remote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NAD Electronics to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very frustrating indeed for something that should be so simple.GUI is sometime non-intuitive (pressing back button does not close left side menu - why?) The "Tone Control" logic [ON/OFF] is swapped when using with C368 (If I set OFF in APP - its ON on amp and vice versa).

2. What a waste of time for the customers and the talented engineers who worked on what is otherwise a great amplifier.I only gave it 2 starts cause the app actually opens yo a blank screen otherwise it does not work or register the amp.

3. Else everything seems to be working fine.It seems to me that if I'm playing music via my phone via bluetooth to my D7050 then I should be able to use this remote on my phone with bluetooth.

4. Not what you would expect from such a great company as NAD... This morning, the error message is not going away after trying all kinds of tricks like reinstalling the app and restarting my phone.

5. Seems NAD Remaote takes forever to find the device! **** ...Once it knows a device, a menu dropdown list is available.

6. Maybe the ceo and bunch of directors should give up their bonuses and dedicate that money to make this app better for the end consumer who pays their fricken bills.I have been using this app with my great C338.

7. If you are checking out the reviews because you are planning on getting the D7050 to use it as a modern-amp, with wireless streaming and control, you should probably consider other options.

8. I haven't been able to get this app working so 1 star.UPDATE 20210124 Unstable again.

9. Please... After 2 years it's still the same 🙁Ridiculously Useless Which is too bad, because the (D7050) amp does a really good job sound-wise.

10. Then, when it comes to volume, you've got at most four or five choices (because the slider steps are so big), all of which are either mute, or deafening.

11. If that wasn't enough, it randomly chooses to not connect to the amp, until you unplug/replug it.Got it working after a firmware update but now it just stopped again.

1. Fix NAD Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NAD Remote: Restarting the app will resolve most errors.
2. Update the NAD Remote App. Here is how:
   1. On Android goto PlayStore » Search for "NAD Remote" » Open NAD Remote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NAD Remote » click "UPDATE".
3. Clear NAD Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from NAD Remote servers.
   1. On Android, goto Settings » Apps » Select "NAD Remote" » click Storage » click "Clear Cache".
4. Check NAD Remote app permissions. If any of these permissions required to use your device's features are disenabled, NAD Remote might not work.
5. Uninstall and reinstall NAD Remote. If nothing else has worked, completely uninstall NAD Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NAD Remote not working

2. Fix NAD Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NAD Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NAD Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NAD Remote may not be able to connect to the Internet when running in the background.