Contact Radio Canada Customer Service

Why should I report an Issue with Radio Canada: Radio Player App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AppMind - Radio FM, Radio Online, Music and News to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Other than that great so far.I have had a few experiences with the app shutting down on me but always comes right back! So convenient for not having a real radioGood stations and podcasts and plentiful but ads shut off broadcast frequently and the music does t resume until you X the ad away, so not a very good flow of music at all.

2. I've been using it more than spotify recently.Good app, I wish the alarm ran through alarm volume on my phone instead of media volume and that I could have different alarm times for different days.

3. I understand ads , I don't understand them hijacking the whole station indefinitely .Great app,minimal adverts depending on channel.

4. Only annoying thing I found was slight difficulty restarting a paused radio station after a prolonged period.

5. Useless app if you want music while you walk.Lots of great variety and options to explore.

6. This amazing app allows you to search for and listen to a vast number of Canadian radio stations and other streaming content.

7. I just reopen the station from the station palette and back to the music and talk I love.

8. Tried setting my alarm to it a few times and woke up late to an ad waiting to be dispatched, quickly losing its charm from this .

9. Use it instead of my playlists for a change.I love the app..but it stops randomly often..compared to Spotify that never cuts out or stops.I appreciate this app very much.

10. Thanks for this great app!Set it up on my home internet with wifi no problem but when I went outside it dropped the connection.

11. And there has been no interruption in any transmission.I just can't help myself from singing every single song n feeling like I'm 20 again, makes memories come back.

1. Fix Radio Canada Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Canada: Restarting the app will resolve most errors.
2. Update the Radio Canada App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Canada" » Open Radio Canada: Radio Player App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Canada » click "UPDATE".
3. Clear Radio Canada: Radio Player App app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Canada servers.
   1. On Android, goto Settings » Apps » Select "Radio Canada: Radio Player App" » click Storage » click "Clear Cache".
4. Check Radio Canada app permissions. If any of these permissions required to use your device's features are disenabled, Radio Canada might not work.
5. Uninstall and reinstall Radio Canada. If nothing else has worked, completely uninstall Radio Canada then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Canada not working

2. Fix Radio Canada Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Canada be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Canada not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Canada may not be able to connect to the Internet when running in the background.