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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Lyra Virtual Assistant?



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What users are saying

1. My only issue is that as an assistant app (pressing and holding the homr button) it has to literally load the app every time..and on top of that I have to tap the mic icon so it starts listening.....all in all this is not very quick like something such as google would be...it seems the app was not really designed to be an assistant (otherwise, it would not try to load the entirety of the app and its UI would not cover the entire screen when pressing and holding the home button)...this is a big deal for me as the only reason I ever want to use voice assistants is for quick commands....but in this case, I think it would take the same amount of time to tell the app to call someone as it would take to just do it myself.It's fast.

2. Cons: uses your alarm tone for reminders.Its a great app, but recalling to other movies i have watched, technology assistant are like good friends and they talk to you all the time.

3. Does the app really require data connection all the time? I mean, come on it would be better without data connection and lyra virtual assistant should be a mode.

4. It is certainly better than siri and a good replacement to Google assistant.

5. On the start up of the phone she should be a floating icon or at least at the top of the dash board so that I don't have to look in the apps to start up assistant.It understand every single word most precisely even I mispronounce some.

6. Other than that I would like to be able to change colours for background and be able to dress up a seen assistant.

7. but as an assistant, it works well.Doesn't work without having Google app installed.

8. The Google assistant very often skipped my first few words so I had to repeat myself.

9. And while it seems to do a good job recognizing speech (which I can only assume, due to the previously mentioned issue, is because Google is the one actually doing it), it has no clue what to do with it.

10. The whole point of using a different assistant app is to get away from Google.

11. Thank you.This is a very good digital assistant.

Steps to Troubleshoot & Fix Lyra Virtual Assistant Issues

1. Fix Lyra Virtual Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lyra Virtual Assistant: Restarting the app will resolve most errors.
  2. Update the Lyra Virtual Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "Lyra Virtual Assistant" » Open Lyra Virtual Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lyra Virtual Assistant » click "UPDATE".
  3. Clear Lyra Virtual Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Lyra Virtual Assistant servers.
    1. On Android, goto Settings » Apps » Select "Lyra Virtual Assistant" » click Storage » click "Clear Cache".
  4. Check Lyra Virtual Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Lyra Virtual Assistant might not work.
  5. Uninstall and reinstall Lyra Virtual Assistant. If nothing else has worked, completely uninstall Lyra Virtual Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lyra Virtual Assistant not working


2. Fix Lyra Virtual Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lyra Virtual Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lyra Virtual Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lyra Virtual Assistant may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by hans

Hy.I would like to know ,why lyra asistent doesn't work any more on android devices mobile phones.thank you

— 3 years ago by Walter

I can't log in or register