Published by MECU

Report an issue with Municipal Employee CU.
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Why should I report an Issue with Municipal Employee CU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MECU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Municipal Employee CU Customer Insights

1. Allows easy $ transfers for internal payments or to increase checking balance from savings account transfer.The only problem I have with this app is it doesn't show credit card purchases.

2. As a result, I need to not be limited to 6 transfers per month, preferably, during each monthly period.It's good for basic checking your account and transferring balances and stuff but it could definitely use more options.

3. just have to double check the site balances before any due date to make sure it's 100% accurate.Great app, easy access to your accounts, very convenient.

4. Also, the new instant balance feature is cool!Very great and convenient! Grateful for this app and the set up, saves alot of time and gas from driving to your local branch.

5. For example, alerts about my balance, I know they send email alerts but it would be nice to have a text optionIt's a decent app but the balance due is always out of date compared to the website, but it's easier to make payments than the website.

6. The 6 transfer limit per month, is not enough, sometimes I need more, as it limits access to my mobile app.

7. Makes it difficult to notice any unwanted or unauthorized activity.Really annoying because it constantly disables my fingerprint login and I have to log in with the code and re-enable it constantly.Love the app.

8. Thanks Me/Cu!the app is so easy to use and navigate through! I love it! the mobile check depositing is so simple to.

9. I have a lot of monthly automatic payments that get paid from my checking account.

10. Great bank, and great app!very user friendly! Love the new look and ease of use.

11. When I need to get on, it holds up access to what it is here for.

Steps to Troubleshoot & Fix Municipal Employee CU Issues

1. Fix Municipal Employee CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Municipal Employee CU: Restarting the app will resolve most errors.
  2. Update the Municipal Employee CU App. Here is how:
    1. On Android goto PlayStore » Search for "Municipal Employee CU" » Open Municipal Employee CU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Municipal Employee CU » click "UPDATE".
  3. Clear Municipal Employee CU app cache: Clearing cached data will force your app to retrieve the latest data directly from Municipal Employee CU servers.
    1. On Android, goto Settings » Apps » Select "Municipal Employee CU" » click Storage » click "Clear Cache".
  4. Check Municipal Employee CU app permissions. If any of these permissions required to use your device's features are disenabled, Municipal Employee CU might not work.
  5. Uninstall and reinstall Municipal Employee CU. If nothing else has worked, completely uninstall Municipal Employee CU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Municipal Employee CU not working


2. Fix Municipal Employee CU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Municipal Employee CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Municipal Employee CU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Municipal Employee CU may not be able to connect to the Internet when running in the background.

Reported Issues