Published by Mobile Technologies International Pty Ltd

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Why should I report an Issue with Open Taxis?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobile Technologies International Pty Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Open Taxis Customer Insights

1. They need to spend a bit of money UX/UI debugging (too expensive?) Save yourself and the workers/cabbies the headache and just call them.Good! But needs improvement.

2. Also, it is nice to see the cab numbers on the nearby cabs showing on the map so I can see where is the cab that took my order and the color would differentiate between cabs on a trip and available cabs.

3. You'll wind getting calls about incomplete bookings (missing pickup/destination) or confused cab drivers trying to pick up at the destination.

4. Needs major improvements.They are terrible at actually getting a cab when you need them.Just love itThis app is practically useless.

5. Also the locator keeps trying to use a non-existent address for my home.I enjoyed the previous version, but this update will not load.

6. It would be nice if I could see where is the cab that took my order in real time and how long it would take until it arrives to pick me up (approx.

7. I hope that issue is addressed soon so I can share with others.Good services and good stuff.

8. CALL THEM! have the exact address for pickup and destination ready.

9. I tried to use the fare estimator and the favorite and neither would accept the address.

10. Love open TaxisThe app needs to catch up to 2018.

11. Thanks for providing this essential service.Very comfortable.

Steps to Troubleshoot & Fix Open Taxis Issues

1. Fix Open Taxis Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Open Taxis: Restarting the app will resolve most errors.
  2. Update the Open Taxis App. Here is how:
    1. On Android goto PlayStore » Search for "Open Taxis" » Open Open Taxis » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Open Taxis » click "UPDATE".
  3. Clear Open Taxis app cache: Clearing cached data will force your app to retrieve the latest data directly from Open Taxis servers.
    1. On Android, goto Settings » Apps » Select "Open Taxis" » click Storage » click "Clear Cache".
  4. Check Open Taxis app permissions. If any of these permissions required to use your device's features are disenabled, Open Taxis might not work.
  5. Uninstall and reinstall Open Taxis. If nothing else has worked, completely uninstall Open Taxis then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Open Taxis not working


2. Fix Open Taxis Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Open Taxis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Open Taxis not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Open Taxis may not be able to connect to the Internet when running in the background.

Reported Issues