Contact Open GPS Tracker Customer Service

Why should I report an Issue with Open GPS Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of René de Groot to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I only wish that it would allow one to backup and export the GPS tracks created to local storage, SD cards, and USB drives and not only Google Drive! For that matter, other "cloud" storage providers would be very useful.This was a great app.

2. Thanks for this lovely tiny app!)Since the NG update the app stops recording the track randomly (on galaxy s6), seems most often when stopping at traffic lights or stationary for greater than 2mins.

3. Then I got the latest update three days ago, and suddenly it stops recording my tracks at random points.

4. I miss the track naming default being time and date, as current day of week time of day means nothing to me when reviewing tracks for motor vehicle logbook.

5. (1) Show more stats for recorded tracks - start and end time, distance, elevation gain/loss, coordinates of O&D etc.

6. (2) Allow clicking on any point on the track to show stats at that point - time, speed, elevation, coordinates, etc.

7. I recently went from 300 the elevation on the valley floor where I live to 7300ft, so I can easily see the different slow and fast spots.I've been using this app for a couple of years, and liked it a lot.

8. Used to he able to just hit the track button, it would suggest a file name in the form of daye and time which was what I need.

9. Thanks!** (Can't import saved tracks since latest update.

10. I'm not sure whether this is because the start/stop/pause recording buttons are now so easy to hit by mistake, or because the app has a bug that stops recording at random even if no buttons are pressed.

11. I am currently subbing on a delivery route and it allowed me to record the exact path the carrier used including what drive ways she pulled into etc.

1. Fix Open GPS Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Open GPS Tracker: Restarting the app will resolve most errors.
2. Update the Open GPS Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Open GPS Tracker" » Open Open GPS Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Open GPS Tracker » click "UPDATE".
3. Clear Open GPS Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Open GPS Tracker servers.
   1. On Android, goto Settings » Apps » Select "Open GPS Tracker" » click Storage » click "Clear Cache".
4. Check Open GPS Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Open GPS Tracker might not work.
5. Uninstall and reinstall Open GPS Tracker. If nothing else has worked, completely uninstall Open GPS Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Open GPS Tracker not working

2. Fix Open GPS Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Open GPS Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Open GPS Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Open GPS Tracker may not be able to connect to the Internet when running in the background.